JCPenney

Central Investigations Technician

JCPenney

Plano, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an experienced Central Investigations Technician to join the JCPenney team. As a Central Investigations Technician, you will be responsible for providing a wide range of investigative services to internal departments and external customers.The ideal candidate will be highly organized, detail-oriented, and have excellent written and verbal communication skills. You must also have a strong aptitude for problem-solving and the ability to work independently and in a team-oriented environment.If you have a passion for investigating and a drive to help others, this is the perfect opportunity for you.

Responsibilities:

  1. Conduct investigations in response to internal and external customer inquiries.
  2. Analyze data and information to identify suspicious activities and patterns.
  3. Prepare detailed reports and documentation of investigative findings.
  4. Collaborate with other departments to ensure investigations are conducted in accordance with established policies and procedures.
  5. Maintain current knowledge of all security regulations, laws, and procedures related to investigations.
  6. Stay up to date with new technology and processes related to investigations.
  7. Establish and maintain relationships with law enforcement personnel and other organizations involved in investigations.
  8. Identify and recommend potential areas of improvement in the investigative process.
  9. Assist with training and development of other investigators.
  10. Respond to emergency situations in a timely and professional manner.
Where is this job?
This job is located at Plano, TX, USA
Job Qualifications
  • Strong Organizational Skills

  • Excellent Written And Verbal Communication Skills

  • Ability To Work Independently And As Part Of A Team

  • Analytical And Problem-Solving Skills

  • Knowledge Of Computer Applications Used In Investigations

  • Familiarity With Investigative Techniques

  • Detail-Oriented And Highly Organized

  • Ability To Work Under Pressure And Tight Deadlines

Required Skills
  • Documentation

  • Research

  • Data Entry

  • Communication

  • Multitasking

  • Problem Solving

  • Organizational Skills

  • customer service

  • Report Writing

  • Computer proficiency

  • Surveillance

  • Interviewing

  • Administrative Tasks

  • Investigative Techniques

  • Evidence Collection

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Central Investigations Technician in Plano, TX, USA is between $22,000 and $56,000 per year. The salary will depend on a variety of factors, including the employer, the location, the person's experience, and the type of work they do.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 31st, 2023
Apply BeforeMay 22nd, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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