JCPenney

Fine Jewelry Sales Associate

JCPenney

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where we pride ourselves on offering quality products and exceptional customer service. We are currently seeking a dedicated and passionate Fine Jewelry Sales Associate to join our team. This is an exciting opportunity for individuals who have a passion for luxury jewelry and a desire to provide personalized service to our valued customers. In this role, you will have the opportunity to showcase your expertise in fine jewelry and help customers find the perfect piece for any occasion. If you have a strong sales background and a love for all things sparkly, we want to hear from you!

  1. Greet and welcome customers with a friendly and professional demeanor.
  2. Provide exceptional customer service by actively listening to and understanding customer needs.
  3. Utilize product knowledge and sales techniques to assist customers in finding the perfect fine jewelry piece.
  4. Maintain a thorough understanding of current and upcoming jewelry trends.
  5. Educate customers on the quality and value of our products.
  6. Process transactions accurately and efficiently.
  7. Build and maintain strong relationships with customers to encourage repeat business.
  8. Collaborate with team members to achieve sales goals and provide a seamless shopping experience.
  9. Keep the jewelry department clean, organized, and visually appealing.
  10. Continuously learn about new products and attend training sessions to enhance knowledge and skills.
  11. Adhere to JCPenney's policies and procedures, including loss prevention and safety guidelines.
  12. Meet and exceed personal and team sales targets.
  13. Attend and participate in store meetings and events.
  14. Handle customer inquiries, complaints, and returns with professionalism and patience.
  15. Maintain a positive and enthusiastic attitude towards the company and its products.
  16. Continuously strive to improve sales techniques and customer service skills.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Knowledge Of Fine Jewelry Products: A Fine Jewelry Sales Associate At Jcpenney Should Have A Thorough Understanding Of The Various Types Of Fine Jewelry, Including Diamonds, Gemstones, And Precious Metals. They Should Also Be Familiar With The Latest Trends And Styles In The Industry.

  • Customer Service Skills: Excellent Customer Service Skills Are Essential For A Fine Jewelry Sales Associate. They Should Be Able To Provide A Personalized Shopping Experience, Make Product Recommendations, And Address Any Customer Concerns Or Questions.

  • Sales Experience: A Successful Fine Jewelry Sales Associate Should Have Previous Experience In Sales, Preferably In The Jewelry Industry. They Should Be Comfortable With Upselling And Meeting Sales Targets.

  • Product Knowledge And Merchandising: A Fine Jewelry Sales Associate Should Be Able To Accurately Describe The Features And Benefits Of Each Product, As Well As Showcase Them Effectively Through Merchandising Techniques.

  • Attention To Detail: As Fine Jewelry Is A High-Value And Delicate Product, Attention To Detail Is Crucial. A Fine Jewelry Sales Associate Should Be Meticulous When It Comes To Handling And Displaying Jewelry, As Well As Processing Transactions And Keeping Track Of Inventory.

Required Skills
  • Communication Skills

  • Inventory Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Upselling

  • Sales Techniques

  • Jewelry Styling

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fine Jewelry Sales Associate in Chicago, IL, USA is between $37,000 to $50,000 per year. This can vary depending on the specific company, level of experience, and individual performance and sales abilities. Some sales associates may also receive commission or bonuses based on their sales performance.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 4th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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