JCPenney

Jewelry Merchandise Supervisor

JCPenney

Rochester, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to JCPenney, a renowned retail store that has been providing customers with quality products and exceptional service for over a century. We are currently seeking a talented and experienced Jewelry Merchandise Supervisor to join our team. As a Jewelry Merchandise Supervisor, you will play a crucial role in driving sales and ensuring the success of our jewelry department. We are looking for a dynamic individual with a passion for jewelry, strong leadership skills, and a proven track record in retail merchandising. If you have a keen eye for detail and a desire to excel in a fast-paced retail environment, we invite you to apply for this exciting opportunity.

  1. Oversee and manage the day-to-day operations of the jewelry department, including inventory management, sales performance, and customer service.
  2. Develop and implement effective merchandising strategies to attract and retain customers, increase sales, and meet company goals.
  3. Train and mentor sales associates on product knowledge, customer service skills, and sales techniques to ensure a high level of customer satisfaction.
  4. Monitor and analyze sales data to identify trends, opportunities, and areas for improvement.
  5. Collaborate with the store management team to set and achieve sales targets and implement promotional strategies.
  6. Conduct regular inventory audits to maintain accurate stock levels and prevent loss or shrinkage.
  7. Ensure that the jewelry department is visually appealing and well-organized, with displays that effectively showcase products and drive sales.
  8. Maintain a thorough understanding of current fashion and jewelry trends to make informed buying decisions and provide customers with up-to-date product knowledge.
  9. Handle customer complaints and resolve issues in a timely and satisfactory manner.
  10. Monitor and enforce company policies and procedures, including safety and security protocols.
  11. Create and maintain positive relationships with vendors and suppliers to ensure timely and efficient delivery of merchandise.
  12. Stay updated on industry developments and competitors' activities to identify potential opportunities and threats to the business.
  13. Conduct performance evaluations and provide constructive feedback to team members to support their professional growth and development.
  14. Adhere to all company standards, policies, and procedures, including but not limited to ethical and legal compliance.
Where is this job?
This job is located at Rochester, NY, USA
Job Qualifications
  • Experience In Retail Management: Candidates For A Jewelry Merchandise Supervisor Position Should Have Previous Experience In A Retail Management Role, Preferably Within The Jewelry Department. This Will Demonstrate Their Ability To Oversee And Lead A Team, As Well As Their Knowledge Of The Retail Industry.

  • Strong Knowledge Of Jewelry Products: As A Jewelry Merchandise Supervisor, It Is Important To Have A Thorough Understanding Of The Various Types Of Jewelry, Including Diamonds, Gemstones, And Precious Metals. This Will Enable The Supervisor To Effectively Train And Guide Their Team, As Well As Provide Excellent Customer Service.

  • Excellent Communication And Interpersonal Skills: This Role Requires Frequent Interaction With Customers, Employees, And Upper Management. Therefore, Candidates Should Possess Strong Communication And Interpersonal Skills To Effectively Communicate With And Motivate Their Team, As Well As Address Any Customer Concerns Or Inquiries.

  • Proven Sales And Merchandising Abilities: A Successful Jewelry Merchandise Supervisor Should Have A Track Record Of Achieving Sales Goals And Implementing Effective Merchandising Strategies. This Includes The Ability To Analyze Sales Data And Make Strategic Decisions To Increase Sales And Improve Overall Store Performance.

  • Attention To Detail And Organizational Skills: Jewelry Requires Careful Handling And Attention To Detail. Candidates For This Position Should Possess Excellent Organizational Skills To Ensure That All Products Are Properly Displayed And Maintained. Attention To Detail Is Also Important To Ensure The Accuracy Of Inventory And Pricing, As Well As To Identify Any Potential Issues With Products.

Required Skills
  • Time Management

  • Product knowledge

  • Problem Solving

  • Inventory Control

  • customer service

  • Visual merchandising

  • Team Leadership

  • Sales management

  • staff training

  • Merchandise planning

  • retail operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Jewelry Merchandise Supervisor in Rochester, NY, USA is between $42,000 and $55,000 per year. This may vary depending on the specific company, years of experience, and other factors such as bonuses or commissions. Additionally, the cost of living in Rochester may also affect the salary range.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 22nd, 2024
Apply BeforeMay 22nd, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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