JCPenney

Jewelry Merchandise Supervisor

JCPenney

San Antonio, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about jewelry and have a strong background in retail sales? Do you possess exceptional leadership skills and thrive in a fast-paced environment? If so, we have an exciting opportunity for you! JCPenney is seeking a talented and motivated individual to join our team as a Jewelry Merchandise Supervisor. In this role, you will oversee the jewelry department and provide guidance, support, and training to our sales team. We are looking for someone who is customer-focused, organized, and has a keen eye for fashion trends. If you are ready to take your career to the next level and join a dynamic and innovative company, we encourage you to apply today!

  1. Oversee the jewelry department and ensure that it is properly stocked and merchandised according to company standards.
  2. Provide leadership and guidance to the sales team to drive sales and meet performance goals.
  3. Train and develop sales associates on product knowledge, customer service skills, and sales techniques.
  4. Monitor and analyze sales data to identify trends and make strategic decisions to increase sales and profitability.
  5. Create and maintain a positive and welcoming environment for customers, ensuring exceptional service and satisfaction.
  6. Collaborate with other departments, such as marketing and visual merchandising, to develop and execute effective promotions and displays.
  7. Ensure compliance with company policies and procedures, including inventory management and loss prevention measures.
  8. Stay up-to-date on industry trends and competitors to make informed merchandising and selling decisions.
  9. Handle customer inquiries and complaints in a professional and timely manner.
  10. Assist in the hiring, training, and performance evaluation of team members.
  11. Maintain a clean, organized, and visually appealing jewelry department.
  12. Work closely with the store manager to achieve overall store goals and objectives.
  13. Communicate effectively with team members and management to ensure smooth operations and resolve any issues.
  14. Serve as a role model for company values and ethics, promoting a positive and inclusive work culture.
  15. Continuously look for ways to improve processes and enhance the customer shopping experience.
Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Experience In Jewelry Sales And Merchandising: A Successful Candidate For This Role Should Have A Minimum Of 2-3 Years Of Experience In Jewelry Sales And Merchandising, Preferably In A Supervisory Or Leadership Role. This Includes Knowledge Of Current Jewelry Trends, Customer Preferences, And Merchandising Strategies.

  • Strong Leadership Skills: As A Supervisor, The Candidate Should Possess Excellent Leadership Skills, Including The Ability To Motivate And Coach A Team, Delegate Tasks Effectively, And Communicate Expectations Clearly. Previous Experience In A Supervisory Role In A Retail Setting Is Highly Preferred.

  • Excellent Customer Service Skills: The Jewelry Merchandise Supervisor Will Be Responsible For Ensuring Exceptional Customer Service Is Provided To All Customers. The Ideal Candidate Should Have A Proven Track Record Of Providing Excellent Customer Service, As Well As The Ability To Train And Develop Their Team In This Area.

  • Organizational And Time Management Skills: This Role Requires The Ability To Multitask And Prioritize In A Fast-Paced Retail Environment. The Candidate Should Have Strong Organizational And Time Management Skills To Ensure The Jewelry Department Is Well-Maintained, And All Tasks Are Completed Efficiently.

  • Knowledge Of Jewelry Inventory Management: The Candidate Should Have A Strong Understanding Of Inventory Management, Including Ordering, Receiving, And Maintaining Accurate Records. Previous Experience With Jewelry Inventory Management Systems Is A Plus.

Required Skills
  • Budgeting

  • Communication Skills

  • Time Management

  • Product knowledge

  • Inventory Control

  • customer service

  • Visual merchandising

  • Team Leadership

  • Sales management

  • staff training

  • Trend Forecasting

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Jewelry Merchandise Supervisor in San Antonio, TX, USA is between $35,000 and $50,000 per year. This can vary depending on factors such as the size and type of company, years of experience, and specific job responsibilities. Some companies may also offer additional benefits such as bonuses or commission.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 22nd, 2024
Apply BeforeMay 22nd, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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