Omnichannel Associate

We are looking for an enthusiastic Omnichannel Associate to join the JCPenney team and provide our customers with an integrated shopping experience. The ideal candidate will possess excellent customer service skills and an understanding of the omnichannel retail model. The Omnichannel Associate will assist customers with online orders, help maintain store inventories, and ensure a seamless experience across all channels.Required Qualifications:• A minimum of one year of customer service experience• Familiarity with the omnichannel retail model• Excellent verbal and written communication skills• Strong organizational and problem-solving abilities• Ability to multitask and work in a fast-paced environment• Proficiency in Microsoft Office and other related softwareAre you up to the challenge? If you have the qualifications listed above and are looking for an opportunity to make a difference in our customers’ shopping experiences, we want to hear from you. Apply today and join the JCPenney team!

Responsibilities:

1. Provide excellent customer service to customers in both online and in-store environments.
2. Assist customers with online orders and answer any questions they may have.
3. Maintain store inventories and ensure they are up-to-date.
4. Ensure a seamless experience across all channels of the omnichannel model.
5. Utilize Microsoft Office and other related software to complete related tasks.
6. Utilize excellent verbal and written communication skills when interacting with customers.
7. Employ strong organizational and problem-solving abilities.
8. Be able to multitask and work in a fast-paced environment.

According to JobzMall, the average salary range for a Omnichannel Associate in El Cajon, CA, USA is $15.50 to $17.50 per hour. This range may vary depending on the experience level of the individual and the specific job requirements.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.