Operations Associate

We’re looking for an experienced and reliable Operations Associate to join our JCPenney team. In this role, you’ll be responsible for managing the daily operations of the store, ensuring that all customer needs are met and that the store runs efficiently and effectively. To be successful, you should have excellent organizational and problem-solving skills, outstanding customer service abilities, and a passion for helping people. If this sounds like you, then we’d love to hear from you!Qualifications:• At least 1-2 years of experience in retail operations• Strong knowledge of store policies and procedures• Outstanding customer service skills• Excellent communication and interpersonal abilities• Ability to manage multiple tasks and prioritize effectively• Working knowledge of Microsoft Office applications (Word, Excel)• Ability to work both independently and as part of a team• Ability to handle stressful situations in a professional manner

Responsibilities: • Ensure that store operations run efficiently and effectively • Manage customer service and ensure customer needs are met • Develop and implement store policies and procedures • Maintain an organized workspace • Train and supervise staff on store operations • Identify and resolve operational issues • Monitor inventory levels and order new stock when needed • Create and analyze reports to identify areas of improvement • Monitor customer feedback and take necessary action • Ensure compliance with all relevant laws and regulations • Maintain good relationships with vendors and suppliers • Provide excellent customer service to all customers

According to JobzMall, the average salary range for a Operations Associate in Memphis, TN, USA is $42,000 to $45,000 per year. This salary range is based on the current job market and the experience of the operations associate. The salary range may vary depending on the company and the specific job duties.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.