JCPenney

Sales Floor Assistant

JCPenney

San Antonio, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional customer service and creating an inviting shopping experience? Do you thrive in a fast-paced retail environment? If so, we have an exciting opportunity for you to join our team as a Sales Floor Assistant at JCPenney. In this role, you will play a vital part in assisting customers, restocking merchandise, and maintaining a clean and organized sales floor. We are seeking individuals with a positive attitude, excellent communication skills, and a strong work ethic to join our JCPenney family. If you are a team player who is ready to take on new challenges and help us deliver an exceptional shopping experience, we encourage you to apply for this position.

  1. Greet and assist customers in a friendly and professional manner.
  2. Maintain a clean and organized sales floor by restocking merchandise, organizing displays, and keeping shelves and racks neat.
  3. Monitor inventory levels and communicate with management about low stock or popular items.
  4. Provide product information and answer any questions or concerns from customers.
  5. Process transactions accurately and efficiently.
  6. Collaborate with team members to ensure excellent customer service is provided at all times.
  7. Proactively identify and resolve any customer issues or complaints.
  8. Stay up-to-date on current promotions and sales to accurately inform customers.
  9. Follow all safety and security procedures while on the sales floor.
  10. Assist with setting up and taking down store displays and promotions.
  11. Continuously strive to meet and exceed sales goals.
  12. Maintain a positive and professional attitude at all times.
  13. Follow company policies and procedures.
  14. Attend trainings and meetings as required.
  15. Assist with any other tasks or duties as assigned by management.
Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Floor Assistant At Jcpenney Must Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers, Colleagues, And Management.

  • Customer Service Experience: Candidates For This Role Should Have Previous Experience In A Customer-Facing Role, Such As Retail Or Hospitality, And Be Able To Provide Exceptional Service To Jcpenney's Customers.

  • Knowledge Of Product Offerings: Familiarity With Jcpenney's Products And Services Is Essential For A Sales Floor Assistant To Assist Customers With Their Inquiries And Make Product Recommendations.

  • Strong Organizational Skills: This Job Requires The Ability To Multitask And Prioritize Tasks In A Fast-Paced Retail Environment. A Sales Floor Assistant Must Be Able To Keep The Sales Floor And Merchandise Organized And Well-Stocked.

  • Team Player Mentality: Jcpenney Values Teamwork And Collaboration, So A Sales Floor Assistant Should Be Able To Work Well With Others And Contribute To A Positive And Productive Work Environment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Teamwork

  • Organization

  • Problem-Solving

  • POS system

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Assistant in San Antonio, TX, USA is $23,000 - $30,000 per year. This can vary depending on the specific company, location, and level of experience of the individual. Some companies may also offer additional benefits and bonuses. It is important to research the specific company and job offer to get a more accurate salary range.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 3rd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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