Salon Manager

Are you a dynamic and passionate leader with a strong background in the beauty industry? Do you thrive in a fast-paced and customer-focused environment? JCPenney is seeking a Salon Manager to join our team and oversee the operations of our salon department. As a Salon Manager, you will have the opportunity to drive sales, develop and mentor your team, and provide exceptional service to our valued clients. We are looking for someone with a proven track record of success and the ability to deliver results while maintaining a positive and collaborative work culture. If you are a self-motivated and driven individual with a passion for the beauty industry, we want to hear from you!

1. Oversee the day-to-day operations of the salon department, ensuring a high level of customer satisfaction and profitability.
2. Develop and implement strategies to drive sales and meet or exceed department goals.
3. Hire, train, and mentor a team of salon associates, providing ongoing coaching and development to ensure their success.
4. Monitor and manage inventory levels, ordering necessary products and supplies to maintain a well-stocked and attractive salon.
5. Build and maintain relationships with clients, ensuring their needs are met and their expectations are exceeded.
6. Stay up-to-date on industry trends and techniques, and share this knowledge with the salon team to continuously improve services and offerings.
7. Work closely with the store management team to create and execute marketing and promotional initiatives to drive salon business.
8. Manage and maintain the salon budget, including tracking and reporting on sales and expenses.
9. Ensure compliance with all company policies and procedures, as well as state and federal regulations pertaining to salon services.
10. Foster a positive and collaborative work culture, promoting teamwork and a strong sense of pride and ownership among salon associates.
11. Handle any customer complaints or issues in a timely and professional manner, striving to resolve them to the customer's satisfaction.
12. Continuously evaluate and improve salon processes and procedures to increase efficiency and productivity.
13. Attend company meetings and trainings as necessary to stay informed about company initiatives and updates.
14. Act as a role model for excellent customer service and professionalism, setting a high standard for the salon team to follow.
15. Communicate effectively with upper management and other departments to ensure smooth operation of the salon department.

According to JobzMall, the average salary range for a Salon Manager in Tempe, AZ, USA is $30,000 to $45,000 per year. This may vary depending on factors such as experience, education, location, and the specific salon. Some salons may offer additional benefits such as commission or bonuses, which can increase the overall salary.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.