JCPenney

Salon Receptionist

JCPenney

Troy, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney! We are currently seeking a friendly and organized Salon Receptionist to join our team. As the first point of contact for our salon, you will play a crucial role in providing exceptional customer service to our clients. We are looking for a candidate who is outgoing, detail-oriented, and has a passion for the beauty industry. If you have excellent communication skills and thrive in a fast-paced environment, we would love to hear from you! See below for the qualifications we are looking for in our ideal candidate.

  1. Greet and welcome clients as they enter the salon, providing a warm and friendly atmosphere.
  2. Answer phone calls and schedule appointments for salon services, ensuring accuracy and efficiency.
  3. Maintain a clean and organized reception area, keeping it well-stocked with necessary supplies.
  4. Check clients in and out, collecting payments and ensuring all necessary paperwork is completed.
  5. Communicate with stylists and other salon staff to ensure seamless flow of appointments and services.
  6. Respond promptly to client inquiries and concerns, providing excellent customer service at all times.
  7. Stay up-to-date on current salon services, products, and promotions to effectively communicate to clients.
  8. Keep track of inventory and assist with restocking and ordering of salon products.
  9. Maintain client records and update contact information as needed.
  10. Uphold the salon's standards of cleanliness, professionalism, and customer satisfaction.
  11. Attend team meetings and training sessions as required.
  12. Adhere to all company policies and procedures, including safety and sanitation guidelines.
  13. Continuously strive to improve customer service and salon operations.
  14. Assist with any other duties as assigned by salon management.
Where is this job?
This job is located at Troy, MI, USA
Job Qualifications
  • Excellent Customer Service Skills: A Salon Receptionist At Jcpenney Must Possess Strong Interpersonal Skills And Be Able To Provide Exceptional Customer Service To Clients, Including Handling Complaints Or Concerns.

  • Organizational Skills: The Ability To Multitask And Stay Organized Is Crucial For A Salon Receptionist, As They Will Be Responsible For Managing Appointments, Answering Phone Calls, And Handling Administrative Tasks.

  • Knowledge Of Salon Services And Products: Having A Good Understanding Of Salon Services And Products Offered By Jcpenney Is Important For A Salon Receptionist In Order To Provide Accurate Information To Clients And Make Appropriate Recommendations.

  • Computer Proficiency: A Salon Receptionist Must Be Comfortable Using Computer Systems To Schedule Appointments, Process Payments, And Maintain Client Records.

  • Professional Appearance And Demeanor: As The First Point Of Contact For Clients, A Salon Receptionist Must Present A Professional Appearance And Have A Friendly And Welcoming Demeanor To Create A Positive First Impression For Clients.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Teamwork

  • Computer skills

  • Organization

  • appointment scheduling

  • Problem-Solving

  • Phone Etiquette

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Salon Receptionist in Troy, MI, USA is $24,000 - $34,000 per year. This can vary depending on factors such as experience, location, and the specific salon or spa.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 3rd, 2024
Apply BeforeMay 22nd, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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