Salon Receptionist

Welcome to JCPenney, where we believe beauty begins at the front desk. We are currently seeking a skilled Salon Receptionist to join our team and be the first point of contact for our valued salon clients. As a Salon Receptionist, you will play a crucial role in creating a positive and welcoming atmosphere for our guests while also managing administrative tasks to keep our salon running smoothly. If you have a passion for the beauty industry, exceptional customer service skills, and thrive in a fast-paced environment, we want you on our team. Keep reading to see if you have what it takes to excel in this role.

1. Greet and welcome salon clients with a warm and friendly demeanor.
2. Manage incoming calls, schedule appointments, and assist with inquiries or concerns.
3. Maintain a clean and organized front desk area.
4. Check-in and check-out salon clients, ensuring accurate billing and payment processes.
5. Assist stylists in coordinating schedules and managing client flow.
6. Utilize salon software to manage client information and appointments.
7. Handle all administrative tasks, including filing, data entry, and inventory management.
8. Educate clients on salon services, promotions, and product offerings.
9. Resolve customer complaints or issues in a timely and professional manner.
10. Collaborate with salon team members to ensure a seamless and positive client experience.
11. Uphold high standards of confidentiality and professionalism when handling client information.
12. Attend training sessions and stay updated on salon procedures and policies.
13. Adhere to all safety and sanitation guidelines to maintain a clean and safe environment for clients and staff.
14. Assist in marketing and promotional efforts to attract new clients and retain current ones.
15. Continuously strive to provide exceptional customer service and exceed client expectations.

According to JobzMall, the average salary range for a Salon Receptionist in Reno, NV, USA is $24,000 - $32,000 per year, with an average hourly rate of $11.50 - $15.00. However, salaries may vary depending on factors such as the specific salon, the receptionist's experience and skills, and the overall demand for salon services in the area.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.