JD Associate

Welcome to JD Sports, where we are constantly pushing the boundaries in the world of sports fashion! We are currently seeking a driven and enthusiastic individual to join our team as a JD Associate. As a JD Associate, you will play a crucial role in providing excellent customer service and ensuring a seamless shopping experience for our customers. We are looking for someone who is passionate about sports, fashion, and delivering exceptional service. If you have a positive attitude, excellent communication skills, and a love for all things sports, we want to hear from you!

1. Greet and welcome customers to the store with a positive and friendly attitude.
2. Assist customers in finding and trying on merchandise, making product recommendations based on their needs and preferences.
3. Provide exceptional customer service by addressing any questions or concerns and resolving issues in a timely and professional manner.
4. Maintain a thorough knowledge of the store’s products, promotions, and policies to accurately answer customer inquiries.
5. Process transactions accurately and efficiently, including handling cash, credit, and gift card payments.
6. Keep the store clean, organized, and well-stocked by regularly restocking merchandise and maintaining visual displays.
7. Continuously stay updated on new products and trends in the sports fashion industry to provide customers with the most relevant and up-to-date information.
8. Collaborate with team members to achieve sales goals and ensure a positive and cohesive work environment.
9. Attend training sessions and meetings to improve knowledge and skills related to customer service, sales techniques, and product knowledge.
10. Maintain a professional and polished appearance at all times, representing the JD Sports brand and upholding its values.
11. Follow all company policies and procedures, including those related to safety and loss prevention.
12. Provide feedback to management regarding customer inquiries, concerns, and suggestions to improve overall customer experience.
13. Uphold a high level of integrity and confidentiality when handling customer information and transactions.
14. Proactively seek out opportunities to upsell and cross-sell products to increase sales and enhance the customer’s shopping experience.
15. Continuously strive to exceed sales and customer service goals set by the company.

According to JobzMall, the average salary range for a JD Associate in Augusta, GA, USA is $74,000 - $110,000 per year. This range can vary depending on factors such as experience, education, and the specific industry or company the JD Associate is working in.

JD Sports Fashion plc, more commonly known as JD Sports, JD or JD Group is a British sports-fashion retail company based in Bury, Greater Manchester, England. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. Pentland Group owns 55% of the company.