Senior Floor Manager

Welcome to JD Sports, where we strive to be the leading retailer of sports fashion and footwear in the UK. We are seeking a driven and experienced Senior Floor Manager to join our dynamic team and help us continue our success. As a Senior Floor Manager, you will play a crucial role in overseeing the daily operations of our store and ensuring exceptional customer service is delivered at all times. If you have a passion for the retail industry and a proven track record of leadership, we want to hear from you. Join us at JD Sports and take the next step in your career!

1. Oversee the daily operations of the store, including managing stock levels, coordinating staff schedules, and ensuring the store is clean and well-maintained.
2. Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
3. Develop and implement strategies to drive sales and increase profitability, while also maintaining a high standard of visual merchandising.
4. Train and mentor new team members, ensuring they are knowledgeable about the products and equipped to provide excellent customer service.
5. Monitor and analyze sales data and customer feedback to identify areas for improvement and implement necessary changes.
6. Create and maintain a positive and inclusive work environment, promoting teamwork and effective communication among staff members.
7. Stay up-to-date with industry trends and competitor activity in order to make informed decisions and keep the store competitive.
8. Collaborate with other senior managers to develop and implement company-wide policies and procedures.
9. Manage inventory levels and work with the buying team to ensure the store has a diverse and appealing product selection.
10. Handle customer complaints and resolve any issues promptly and professionally.
11. Conduct regular performance evaluations and provide feedback and coaching to team members to support their development and growth within the company.
12. Ensure compliance with company policies, procedures, and health and safety regulations.
13. Represent the company in a professional manner and act as a brand ambassador at all times.

According to JobzMall, the average salary range for a Senior Floor Manager in Phoenix, AZ, USA is between $60,000 - $80,000 per year. This can vary depending on the specific company, industry, and level of experience. Some factors that can affect salary include the size and profitability of the company, the job responsibilities and duties, and the candidate's qualifications and experience. Additionally, benefits such as bonuses, healthcare, and retirement plans may also impact the overall compensation package.

JD Sports Fashion plc, more commonly known as JD Sports, JD or JD Group is a British sports-fashion retail company based in Bury, Greater Manchester, England. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. Pentland Group owns 55% of the company.