JetBlue Airways

Airport Operations Crew

JetBlue Airways

Cv de Verón - Bávaro, 23000 Punta Cana, Dominican Republic
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JetBlue Airways, where we pride ourselves on providing exceptional travel experiences for all our customers. We are currently seeking dedicated and enthusiastic individuals to join our team as Airport Operations Crew members. As a member of our crew, you will play a vital role in ensuring the smooth operation of our flights and providing top-notch customer service to our passengers. If you have a passion for travel, a strong work ethic, and a commitment to delivering the best possible experience for our customers, we want to hear from you. Join us in creating a friendly and efficient airport environment for our passengers, and be a part of the JetBlue family.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Assist passengers with check-in, boarding, and other airport procedures.
  3. Ensure the safety and security of all passengers and their belongings.
  4. Manage and maintain flight schedules and assist with flight changes or delays.
  5. Provide excellent customer service and handle any customer inquiries or concerns.
  6. Handle and resolve any customer complaints or issues in a calm and efficient manner.
  7. Collaborate and communicate effectively with other team members and departments.
  8. Ensure the cleanliness and organization of the airport terminal.
  9. Follow all safety and security protocols and procedures.
  10. Adhere to company policies and regulations.
  11. Assist passengers with special needs or accommodations.
  12. Handle and process payments, including ticket sales and baggage fees.
  13. Maintain a positive and professional attitude at all times.
  14. Attend training and development sessions to enhance skills and knowledge.
  15. Continuously strive to improve the customer experience and contribute to the success of the company.
Where is this job?
This job is located at Cv de Verón - Bávaro, 23000 Punta Cana, Dominican Republic
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For This Position Is A High School Diploma Or Equivalent. This Demonstrates A Basic Level Of Education And Ability To Follow Instructions.

  • Customer Service Experience: As An Airport Operations Crew Member, You Will Interact With Passengers And Assist Them With Their Travel Needs. A Background In Customer Service Or Hospitality Will Be Beneficial In Providing Excellent Service To Jetblue's Customers.

  • Knowledge Of Airport Operations: This Position Requires Knowledge Of Airport Operations, Including Check-In Procedures, Security Protocols, And Baggage Handling. Previous Experience In A Similar Role Or Training In Airport Operations Will Be An Advantage.

  • Physical Fitness And Ability To Lift Heavy Objects: As An Airport Operations Crew Member, You Will Be Required To Lift And Move Heavy Luggage And Equipment. Physical Fitness And The Ability To Lift Up To 70 Pounds Are Necessary For This Role.

  • Excellent Communication And Teamwork Skills: The Ability To Communicate Effectively And Work Well In A Team Environment Is Crucial For This Position. As Part Of The Airport Operations Crew, You Will Work Closely With Other Team Members And Departments To Ensure Smooth Operations And Customer Satisfaction.

Required Skills
  • Communication Skills

  • Time Management

  • Conflict Resolution

  • customer service

  • Teamwork

  • Problem-Solving

  • Emergency Response

  • Safety Protocols

  • Baggage Handling

  • Ground Operations

  • Aircraft Marshaling

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Airport Operations Crew in Cv de Verón - Bávaro, 23000 Punta Cana, Dominican Republic is between $10,000 and $20,000 per year. However, this can vary depending on the specific job duties, experience level, and employer. It is recommended to research the specific company and job listing for a more accurate salary estimate.

Additional Information
JetBlue Airways is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About JetBlue Airways

JetBlue Airways Corporation, stylized as jetBlue, is a major American airline low cost passenger carrier, and the sixth largest in the United States by passengers carried.

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