JetBlue Airways

Ground Operations Crew

JetBlue Airways

Boston, MA 02128, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JetBlue Airways, where we pride ourselves on providing exceptional service and creating a positive travel experience for our customers. As a member of our Ground Operations Crew, you will play a crucial role in ensuring the safety and efficiency of our aircrafts on the ground. We are seeking dedicated individuals with a passion for aviation and a strong attention to detail to join our team. If you are looking for a dynamic and rewarding career in the aviation industry, we encourage you to apply for this exciting opportunity.

  1. Assist in the safe and timely arrival and departure of JetBlue aircrafts.
  2. Follow all safety protocols and procedures to ensure the safety of passengers, crew, and ground personnel.
  3. Conduct pre-flight and post-flight inspections of aircrafts and report any issues to the appropriate authorities.
  4. Perform duties related to baggage handling, such as loading and unloading luggage onto aircrafts.
  5. Direct and assist passengers during the boarding and deplaning process.
  6. Ensure the cleanliness and upkeep of the aircraft, including the cabin, galley, and lavatories.
  7. Operate ground equipment, such as tugs and pushback tractors, to move aircrafts to and from gates.
  8. Communicate with the flight crew and ground control to coordinate aircraft movements.
  9. Handle and resolve any customer complaints or issues in a professional and courteous manner.
  10. Collaborate with other members of the ground operations team to ensure a seamless and efficient operation.
  11. Maintain accurate and thorough records of all activities and incidents.
  12. Attend training sessions and stay updated on all safety and operational procedures.
  13. Adhere to all company policies and regulations, including those related to customer service, safety, and security.
  14. Provide exceptional customer service to enhance the overall travel experience for JetBlue customers.
  15. Continuously strive to improve and maintain high standards of performance and professionalism.
Where is this job?
This job is located at Boston, MA 02128, USA
Job Qualifications
  • High School Diploma Or Equivalent Education

  • Previous Experience In Ground Operations Or Related Field Preferred

  • Knowledge Of Faa Regulations And Safety Procedures

  • Ability To Lift Up To 50 Pounds And Work In Various Weather Conditions

  • Strong Communication And Teamwork Skills

Required Skills
  • customer service

  • Ramp Operations

  • Emergency Response

  • Safety Procedures

  • Baggage Handling

  • Cargo Handling

  • Ground Transportation

  • Aircraft Servicing

  • Aircraft Marshalling

  • Aircraft Weight And Balance

  • Ramp Coordination

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Ground Operations Crew in Boston, MA 02128, USA is $31,000 to $50,000 per year. This may vary depending on factors such as experience, skills, and the specific company or organization.

Additional Information
JetBlue Airways is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 27th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About JetBlue Airways

JetBlue Airways Corporation, stylized as jetBlue, is a major American airline low cost passenger carrier, and the sixth largest in the United States by passengers carried.

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