Inflight Crew Trainee
Respond safely and effectively to a broad range of in-flight emergencies. Provide outstanding customer service consistently and serve as an ambassador of the JetBlue brand. Serve as the primary respondent to Customer issues onboard while finding creative resolutions to ensure. Customer satisfaction. Perform other various duties as outlined in company manuals. Provide assistance to Customers with lifting carry-on bags into overhead bins. Provide assistance to disabled Customers and/or unaccompanied minors. Provide and promote the various components of our Inflight product, including beverage and snack service, and onboard product sales. Promote and upsell buy-onboard products to meet company ancillary revenue goals. Maintain engagement with the Company by reading e-mail, paper mail, and intranet communications to enhance safety and service-related responsibilities.
Two (2) years customer service in a face-to-face environment including proactively resolving Customer issues regularly
Demonstrate proficiency in reading, writing and speaking English (and Spanish for Bilingual role)
Knowledge of basic computer and electronic tablet devices
One (1) year customer facing sales experience
MS Word
Record Keeping Skills
Time Management Skills
MS Excel skills
Customer-service orientation
Verbal communication
written communication
Organizational skills
Attention to detail and accuracy
Team Player Attitude
Multi tasker
problem-solving abilities
According to JobzMall, the average salary range for a Inflight Crew Trainee in 8900 Hangar Blvd, Orlando, FL 32827, USA is $30,000 - $35,000 per year.
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JetBlue Airways Corporation, stylized as jetBlue, is a major American airline low cost passenger carrier, and the sixth largest in the United States by passengers carried.
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