JetBlue Airways

Manager Customer Data and Insights

JetBlue Airways
27-01 Queens Plaza N, Queens, NY 11101, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

The Manager Customer Data & Insights is part of the Personalization team and supports stakeholders by overseeing an array of Customer analytics disciplines. Firstly, the Manager is tasked to curate, optimize and publish insights relating to Customer demographics, transactions that help inform and direct future Marketing strategies, Promotions and Personalization strategies & tactics. Drives a data centric targeted marketing approach across all Consumer Promotions. Partners closely with Manager Digital Analytics to design a series of dashboards providing insight into on-going Customer engagement as well as the health and reliability of our operational communications. Partners closely with Manager Brand Strategy to support ad hoc needs to plan, measure and optimize marketing programs to drive first choice. Partners closely with Product Development stakeholders to oversee and/or compliment analytical needs to measure the Customer response to past and present initiatives.

Where is this job?
This job is located at 27-01 Queens Plaza N, Queens, NY 11101, USA
Job Qualifications

  • Five (5) years airline industry and/or analytical work experience.

  • Two (2) years of experience of managing projects and leading teams

  • Experience building and supporting campaigns, journeys and flows using a Customer Data Platform

  • Thorough understanding of Marketing and its application to JetBlue’s business model.

Required Skills

  • Sql

  • Python

  • Tableau

  • Database Management

  • R

  • Looker

  • Time Management Skills

  • Statistical analysis techniques

  • Consumer behavior and marketing

Soft Skills

  • Verbal communication

  • written communication

  • Organizational skills

  • Problem-Solving

  • Flexibility/Adaptability

  • Attention to detail and accuracy

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Manager Customer Data and Insights in 27-01 Queens Plaza N, Queens, NY 11101, USA is between $50,000 and $75,000 per year. This salary range may vary depending on the experience and qualifications of the candidate.

Additional Information
JetBlue Airways is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2022
Apply BeforeMay 22nd, 2025
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About JetBlue Airways

JetBlue Airways Corporation, stylized as jetBlue, is a major American airline low cost passenger carrier, and the sixth largest in the United States by passengers carried.

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