Manager Loyalty Ops Airports

Responsible for the day-to-day execution of the Loyalty Ops strategy and roadmap. Directly oversees a team of Senior Analysts, Analysts and Coordinators to identify opportunities to enhance and individualize the JetBlue travel experience in the airport environment. Responsible for sourcing, selecting and maintaining relationships with key business partners to provide services in select cities. Defines and operationalizes high touch Customer programs such as Mosaic ground handling, TrueBlue Customer disruption recovery, JetBlue Cardholder benefits, proactive outreach and more. Partners with Airports, Customer Support and Inflight to ensure that the service delivery of loyalty programs is in line with the high expectations Customers have for JetBlue by identifying, escalating and following up on service irregularities Identifies systemic issues impacting Customers and makes recommendations on solutions. Defines and executes differentiated experiences for various Customer segments as defined by the overall TrueBlue strategy, cardholder benefits, amenities matrix and more.

According to JobzMall, the average salary range for a Manager Loyalty Ops Airports in 27-01 Queens Plaza N, Queens, NY 11101, USA is $87,500 - $125,000. This salary range is based on the current job postings on JobzMall, as well as the average salary of similar positions in the same area.

JetBlue Airways Corporation, stylized as jetBlue, is a major American airline low cost passenger carrier, and the sixth largest in the United States by passengers carried.