Specialist IT Support CTS

Welcome to JetBlue Airways! We are currently seeking a dynamic and highly skilled Specialist IT Support CTS to join our team. As a member of our IT department, you will play a crucial role in ensuring the smooth and efficient functioning of our technology systems. In this role, you will provide technical support and guidance to our employees and customers, troubleshooting and resolving any IT-related issues that may arise. We are looking for someone with strong problem-solving abilities, excellent communication skills, and a passion for delivering exceptional customer service. If you have a deep understanding of IT systems and a desire to be a part of a fast-paced and innovative company, we encourage you to apply for this exciting opportunity.

1. Provide technical support to employees and customers, troubleshooting and resolving any IT-related issues in a timely and efficient manner.
2. Ensure the smooth and efficient functioning of technology systems, including hardware, software, and network infrastructure.
3. Act as the first point of contact for all IT-related inquiries and escalate issues to appropriate team members if needed.
4. Maintain and update IT documentation, including user manuals, troubleshooting guides, and system configurations.
5. Collaborate with other IT team members to identify and implement solutions to improve system performance and functionality.
6. Communicate effectively with both technical and non-technical stakeholders, providing guidance and support in a clear and concise manner.
7. Stay up-to-date with the latest technology trends and developments, making recommendations for improvements and upgrades.
8. Provide training and support to employees on the use of IT systems and software.
9. Ensure compliance with company and industry security standards and protocols.
10. Maintain a high level of customer service, ensuring all IT-related issues are resolved to the satisfaction of the customer.

According to JobzMall, the average salary range for a Specialist IT Support CTS in Solitude, UT 84121, USA is between $40,000 and $65,000 per year. This range may vary depending on factors such as experience, qualifications, and the specific job responsibilities of the individual. Some employers may also offer additional benefits and bonuses as part of the compensation package.

JetBlue Airways Corporation, stylized as jetBlue, is a major American airline low cost passenger carrier, and the sixth largest in the United States by passengers carried.