JetBlue Airways

Supervisor Airport and Ground Operations

JetBlue Airways

Flushing, NY 11371, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to JetBlue Airways, where we strive to provide the best in-class service to our valued customers. We are currently seeking a highly motivated and experienced individual to join our team as a Supervisor for Airport and Ground Operations. As a Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our airline, while upholding our core values of safety, passion, integrity, and caring. If you have a passion for the aviation industry and possess strong leadership skills, we invite you to apply for this exciting opportunity.

  • Oversee and manage the daily operations of the airport and ground operations team, ensuring all tasks are completed efficiently and effectively.
  • Lead and motivate a team of airport and ground operations staff, providing guidance, support, and feedback to ensure a high level of performance and customer service.
  • Monitor and maintain the safety and security protocols of the airport and ground operations, adhering to all regulatory requirements and company policies.
  • Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Coordinate and communicate with other departments, such as flight operations and customer service, to ensure a seamless travel experience for our customers.
  • Conduct regular audits and inspections to ensure compliance with company standards and procedures.
  • Handle and resolve any customer complaints or issues in a timely and professional manner.
  • Train and onboard new team members, providing them with the necessary knowledge and skills to perform their duties effectively.
  • Keep up-to-date with industry trends and developments, and make recommendations for process improvements and cost-saving initiatives.
  • Collaborate with upper management to establish and meet performance targets and goals for the airport and ground operations team.
  • Uphold the company's core values of safety, passion, integrity, and caring in all aspects of the job.
Where is this job?
This job is located at Flushing, NY 11371, USA
Job Qualifications
  • Minimum Of 3-5 Years Of Experience In Airport And Ground Operations, Preferably In A Supervisory Role.

  • Bachelor's Degree In Aviation Management, Business Administration, Or A Related Field.

  • Strong Leadership Skills With The Ability To Motivate And Manage A Team.

  • Knowledge Of Federal Aviation Administration (Faa) Regulations And Airline Industry Standards.

  • Excellent Communication And Problem-Solving Abilities, With A Focus On Delivering Exceptional Customer Service.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Multitasking

  • Budget management

  • Leadership

  • Conflict Resolution

  • customer service

  • Safety regulations

  • Problem-Solving

  • Resource allocation

  • Operational Efficiency

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Supervisor Airport and Ground Operations in Flushing, NY 11371, USA is $50,000-$80,000 per year. This can vary depending on the specific job duties, experience, and company.

Additional Information
JetBlue Airways is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About JetBlue Airways

JetBlue Airways Corporation, stylized as jetBlue, is a major American airline low cost passenger carrier, and the sixth largest in the United States by passengers carried.

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