Patient Access Specialist

Are you looking for a rewarding career in healthcare where you can make a positive impact on patients' lives every day? Look no further than Johns Hopkins Medicine! We are seeking a dedicated and compassionate Patient Access Specialist to join our team. As a Patient Access Specialist, you will be responsible for providing exceptional customer service and facilitating the registration and scheduling process for patients. We are looking for someone with excellent communication skills, attention to detail, and a passion for helping others. If you are a team player with a strong work ethic, we want to hear from you!

1. Greet and assist patients in a friendly and professional manner, ensuring a positive experience from start to finish.
2. Accurately register patients into the electronic medical record system, collecting and verifying all necessary personal and insurance information.
3. Schedule appointments for patients, utilizing the appropriate resources and systems.
4. Communicate effectively with patients, their families, and other healthcare professionals to ensure a smooth and efficient registration process.
5. Maintain patient confidentiality and adhere to all HIPAA regulations.
6. Verify insurance coverage and obtain necessary authorizations for services.
7. Answer incoming calls and assist with any inquiries or concerns from patients.
8. Assist with financial counseling and provide information on payment options and financial assistance programs.
9. Collaborate with other departments within the healthcare facility to ensure accurate and timely patient registration and scheduling.
10. Maintain accurate records and documentation of all patient interactions and transactions.
11. Continuously strive to improve processes and procedures to enhance the patient experience.
12. Attend training sessions and stay up-to-date on industry regulations and best practices.

According to JobzMall, the average salary range for a Patient Access Specialist in Baltimore, MD, USA is $34,000 - $59,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. Additionally, some employers may offer benefits and bonuses in addition to the base salary. It is important to research and compare salaries for similar positions in the Baltimore area to get a better understanding of the market rate for this role.

The mission of Johns Hopkins Medicine is to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Diverse and inclusive, Johns Hopkins Medicine educates medical students, scientists, health care professionals and the public; conducts biomedical research; and provides patient-centered medicine to prevent, diagnose and treat human illness.