JSX

Operations Services Concierge

JSX

9351 Earhart Rd, Oakland, CA 94621, USA
Full-Time$19/hourlyEntry LevelBachelors
Job Description

Develop relationships with our customers to serve from the heart, anticipate their needs to provide a personalized experience unlike any other travel experience. Ensure each customer is able to experience a flawless trip the concierge team must execute clear communication with the downline stations and flight crews in a timely manner. The ideal candidate will be able to play well with others and must be willing to receive and offer directions to team members with grace. The concierge team must be JSX brand ambassadors at all times when working, be it face to face with customers or when call taking by efficiently and professionally assisting our customers via phone calls or emails. To ensure our customers have an effortless and seamless experience we must ensure the amenities and space for our customers is in tip top shape Marshall/direct aircraft to/from gate(s) or other designated areas. Load/unload and transport baggage, mail, and other designated cargo .

Where is this job?
This job is located at 9351 Earhart Rd, Oakland, CA 94621, USA
Job Qualifications
  • 2 years Aviation or Airline/Airport operation experience

  • Customer Service experience working with high end clients

  • 2 years Ramp experience

  • Travel industry experience a plus

Required Skills
  • Documentation

  • Time Management

  • MS Excel

  • MS Word

  • Customer Service skills

Soft Skills
  • Verbal communication

  • Detail Oriented

  • written communication

  • Problem-Solving

Additional Information
JSX is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeMay 22nd, 2025
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About JSX

JSX is an independent regional airline in the United States that describes itself as a "hop-on jet service" offering short-haul flights between Arizona, California, Nevada, and Washington State in the United States. JSX targets time-sensitive travelers who seek an experience better than that of traditional low-cost flights but not as expensive as private jet travel. The company started operations on April 19, 2016, with its first flight between Burbank and Concord in California. On August 8, 2019, JetSuiteX was re-branded as JSX.

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