Account Management

We are looking for an experienced Account Manager to join our team at Kaiser Permanente. In this role, you will be responsible for developing strong relationships with our clients, working to meet and exceed their expectations, and managing a portfolio of accounts. Our ideal candidate is a motivated self-starter who is passionate about providing outstanding customer service and has a knack for problem-solving. To be successful in this role, you must have a minimum of 5+ years of experience in account management, an in-depth understanding of customer service principles, and excellent communication and negotiation skills. You must also be able to work independently and with a team, using critical thinking and problem solving to develop solutions. If you are organized, detail-oriented, and have the ability to build relationships with clients, we want to hear from you!

Responsibilities:

1. Develop and maintain strong relationships with clients.
2. Work to meet and exceed customer expectations.
3. Manage and maintain a portfolio of accounts.
4. Utilize critical thinking and problem solving skills to develop solutions.
5. Become knowledgeable in customer service principles.
6. Utilize excellent communication and negotiation skills.
7. Work independently and with a team.
8. Ensure that all deadlines and objectives are met.
9. Remain organized and detail-oriented.
10. Continuously monitor and analyze customer feedback.

According to JobzMall, the average salary range for a Account Management in Atlanta, GA, USA is $41,000 to $95,000 per year. The median salary for this position is around $68,000 per year, depending on experience and education.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.