Appointment Clerk

Are you a detail-oriented individual with excellent communication skills and a passion for helping others? We are currently seeking an Appointment Clerk to join our team at Kaiser Permanente. As an Appointment Clerk, you will play a crucial role in ensuring that our patients receive timely and efficient care by scheduling appointments and managing patient information. This is an exciting opportunity to be a part of a dynamic healthcare organization and make a positive impact on the lives of our patients. If you have a strong attention to detail, exceptional organizational skills, and a desire to work in a fast-paced environment, we encourage you to apply.

1. Schedule appointments for patients in a timely and efficient manner.
2. Maintain accurate and up-to-date patient information in the scheduling system.
3. Communicate with patients to confirm appointments and provide necessary information.
4. Work closely with healthcare providers to ensure schedule availability and accurate booking of appointments.
5. Monitor and manage appointment cancellations and rescheduling requests.
6. Ensure all patient information is kept confidential and in compliance with HIPAA regulations.
7. Provide excellent customer service to patients by addressing any inquiries or concerns related to appointments.
8. Collaborate with other team members to ensure smooth and efficient patient flow.
9. Proactively identify and escalate any scheduling conflicts or issues to relevant parties.
10. Maintain detailed records of appointment schedules and patient interactions.
11. Keep updated on department policies and procedures to ensure compliance.
12. Continuously strive to improve and streamline appointment scheduling processes.
13. Assist with other administrative tasks and projects as needed.

According to JobzMall, the average salary range for a Appointment Clerk in Anaheim, CA, USA is $30,000-$40,000 per year. However, this can vary depending on factors such as the specific company, experience level, and job responsibilities. It is best to research the specific company you are interested in working for to get a more accurate salary range.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.