Appointment Clerk (Bilingual Spanish)

We are looking for an experienced Appointment Clerk (Bilingual Spanish) to join our Kaiser Permanente team. In this role, you’ll be responsible for managing appointments, checking patient eligibility, and assisting with other administrative tasks. The ideal candidate will possess excellent communication skills, a customer-oriented approach, and the ability to work both independently and with a team. If you’re fluent in Spanish, have experience in a healthcare setting, and share our commitment to providing top-notch service to our patients, we’d love to hear from you.Required Qualifications:- Fluency in Spanish and English- Previous experience in a healthcare setting- Excellent customer service and communication skills- Proven ability to work independently and collaboratively as part of a team- Detail-oriented and organized approach- Ability to multitask and handle a high volume of calls in a fast-paced environment

Responsibilities:

1. Manage patient appointments and scheduling.
2. Check patient eligibility and insurance coverage.
3. Answer patient inquiries in a timely and professional manner.
4. Provide assistance with administrative tasks.
5. Handle a high volume of calls in a fast-paced environment.
6. Maintain accurate records and ensure compliance with healthcare regulations.
7. Demonstrate excellent customer service and communication skills.
8. Work collaboratively and independently as part of a team.
9. Utilize Spanish and English fluency to communicate with patients.
10. Ensure a detail-oriented and organized approach to all tasks.

According to JobzMall, the average salary range for a Appointment Clerk (Bilingual Spanish) in Fontana, CA, USA is between $30,000 and $36,000 annually. This estimate is based on salary data from employers who posted jobs for Appointment Clerks (Bilingual Spanish) in Fontana, CA, USA on JobzMall.com.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.