Appointment Clerk (Bilingual Spanish)

We are looking for an experienced Appointment Clerk (Bilingual Spanish) to join our team at Kaiser Permanente. The ideal candidate for this position must be highly organized, have excellent communication skills, and be comfortable working in a fast-paced, customer-facing environment. We are looking for an individual who is passionate about providing excellent customer service and is well-versed in both English and Spanish.The Appointment Clerk (Bilingual Spanish) will be responsible for scheduling patient appointments, communicating with patients, and providing excellent customer service. To be successful in this role, you must be customer-oriented and have a friendly, professional demeanor. You must have strong communication and interpersonal skills in both English and Spanish, as well as knowledge of medical terminology. Additionally, you must be comfortable working with computers and have strong data entry skills.

Responsibilities: • Schedule patient appointments in a timely manner. • Communicate with patients in both English and Spanish. • Provide excellent customer service to patients. • Demonstrate a friendly, professional demeanor. • Have strong communication and interpersonal skills in both English and Spanish. • Possess knowledge of medical terminology. • Operate computers and have strong data entry skills. • Ensure all patient information is accurate and up-to-date. • Follow up with patients to ensure their appointments are confirmed. • Resolve any customer service issues in an efficient and professional manner. • Maintain accurate records of all patient information and appointment scheduling.

According to JobzMall, the average salary range for a Appointment Clerk (Bilingual Spanish) in Los Angeles, CA, USA is between $23,814 and $44,384 per year. This range is based on market analysis of similar job postings in the Los Angeles area. It is important to note that salaries may vary depending on a variety of factors such as experience, education, and area of expertise.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.