Appointment Clerk (Bilingual Spanish)

At Kaiser Permanente, we are looking for an enthusiastic and organized Appointment Clerk (Bilingual Spanish) to join our team. The successful candidate must be able to provide exceptional customer service to our patients while ensuring accuracy and efficiency of our appointment scheduling process. To excel in this role, you must be a strong communicator with excellent language proficiency in both English and Spanish. You must also possess strong organizational skills and the ability to multitask in a fast-paced environment. As a valued member of the Kaiser Permanente team, you will be expected to uphold our core values of quality, respect, and collaboration. We are committed to creating a diverse and inclusive working environment and are very eager to welcome our new Appointment Clerk (Bilingual Spanish) to the team.

Responsibilities:

• Provide exceptional customer service to Kaiser Permanente patients, answering questions and addressing concerns

• Schedule and confirm appointments with accuracy and efficiency • Ensure patient information and records are kept up to date • Communicate effectively with patients and colleagues in both English and Spanish • Address any scheduling conflicts or rescheduling requests • Maintain a high level of professionalism and adherence to Kaiser Permanente’s core values • Demonstrate a strong sense of organization and ability to multitask • Perform other duties as assigned

According to JobzMall, the average salary range for a Appointment Clerk (Bilingual Spanish) in Moreno Valley, CA, USA is $31,000 to $44,000 a year. This range may vary depending on the experience and skill level of the applicant.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.