Contact Lens Clerk

We are looking for an organized and detail-oriented Contact Lens Clerk to join our team at Kaiser Permanente. In this role, you will be responsible for providing a high level of customer service to our patients by ensuring that their contact lens orders are accurate and handled in a timely manner. The ideal candidate will be a strong communicator and will possess exceptional organizational skills.To be successful as a Contact Lens Clerk at Kaiser Permanente, you must have a high school diploma or equivalent and at least one year of experience in a customer service and/or optical industry role. Additionally, you should have a basic understanding of contact lenses and the ability to operate a range of optical instruments and software programs. Above all, you should have a keen eye for detail and a commitment to providing the best possible customer service.

Responsibilities:

1. Assist patients with selecting and ordering contact lenses.
2. Ensure accuracy of contact lens orders.
3. Maintain contact lens inventory and order new stock when needed.
4. Stay up to date on contact lens trends and new products.
5. Ensure all customer inquiries and orders are handled in a timely manner.
6. Operate optical instruments and software programs as required.
7. Provide excellent customer service and assist customers with any queries or complaints.
8. Ensure all contact lens orders are correctly billed and invoiced.
9. Provide ongoing training and education to staff on contact lenses and related products.
10. Maintain a clean and organized workspace.

According to JobzMall, the average salary range for a Contact Lens Clerk in Los Angeles, CA, USA is $10.25 - $17.45 per hour. This salary range is dependent on the experience of the individual and the type of employer they are working for.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.