
Representative, Registration
At Kaiser Permanente, we are looking for an enthusiastic Representative, Registration to join our team. As an integral member of our organization, the Representative, Registration will be responsible for providing excellent customer service to Kaiser Permanente members and guests. The ideal candidate is personable, organized, and has the ability to multitask in a fast-paced environment.We are looking for someone with the following qualifications: a high school diploma or equivalent, a minimum of two years of customer service experience, excellent communication and interpersonal skills, a proven track record of providing excellent customer service, and the ability to work in a team environment. Working knowledge of Microsoft Word, Outlook, and Excel are also required.If you have the necessary qualifications and feel you are the perfect fit for this position, we would love to hear from you.
Responsibilities of the Representative, Registration include:
• Providing excellent customer service to Kaiser Permanente members and guests • Greeting customers in a friendly and professional manner • Answering questions and resolving customer concerns • Processing customer information accurately and efficiently • Updating and maintaining customer accounts • Assisting with check-in and check-out procedures • Utilizing Microsoft Word, Outlook, and Excel to complete assigned tasks • Maintaining a clean and organized work environment • Working collaboratively with other staff members to ensure customer satisfaction
Ability To Work In A Fast-Paced Environment
Knowledge Of Medical Terminology
Excellent Written And Verbal Communication Skills
Ability To Prioritize And Multitask
Excellent Customer Service Skills
Ability To Work Independently Or In A Team Environment
Knowledge Of Data Entry And Computer Systems
Ability To Problem Solve And Troubleshoot
Documentation
Listening
Computer
Empathy
Patience
Problem-Solving
Multi-tasking
Organizational
Knowledgeable
Observation
Interpersonal
Greeting
Accuracy
Verbal
Written
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
flexibility
Creative Thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Representative, Registration in Irvine, CA, USA is between $42,000 and $64,000 per year. This range includes base salary, bonus, and other benefits.
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Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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