Kaiser Permanente

Representative, Registration

Kaiser Permanente

Irvine, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Kaiser Permanente, we are looking for an enthusiastic Representative, Registration to join our team. As an integral member of our organization, the Representative, Registration will be responsible for providing excellent customer service to Kaiser Permanente members and guests. The ideal candidate is personable, organized, and has the ability to multitask in a fast-paced environment.We are looking for someone with the following qualifications: a high school diploma or equivalent, a minimum of two years of customer service experience, excellent communication and interpersonal skills, a proven track record of providing excellent customer service, and the ability to work in a team environment. Working knowledge of Microsoft Word, Outlook, and Excel are also required.If you have the necessary qualifications and feel you are the perfect fit for this position, we would love to hear from you.

Responsibilities of the Representative, Registration include:

• Providing excellent customer service to Kaiser Permanente members and guests • Greeting customers in a friendly and professional manner • Answering questions and resolving customer concerns • Processing customer information accurately and efficiently • Updating and maintaining customer accounts • Assisting with check-in and check-out procedures • Utilizing Microsoft Word, Outlook, and Excel to complete assigned tasks • Maintaining a clean and organized work environment • Working collaboratively with other staff members to ensure customer satisfaction

Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Medical Terminology

  • Excellent Written And Verbal Communication Skills

  • Ability To Prioritize And Multitask

  • Excellent Customer Service Skills

  • Ability To Work Independently Or In A Team Environment

  • Knowledge Of Data Entry And Computer Systems

  • Ability To Problem Solve And Troubleshoot

Required Skills
  • Documentation

  • Listening

  • Computer

  • Empathy

  • Patience

  • Problem-Solving

  • Multi-tasking

  • Organizational

  • Knowledgeable

  • Observation

  • Interpersonal

  • Greeting

  • Accuracy

  • Verbal

  • Written

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • flexibility

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Representative, Registration in Irvine, CA, USA is between $42,000 and $64,000 per year. This range includes base salary, bonus, and other benefits.

Additional Information
Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 13th, 2023
Apply BeforeMay 22nd, 2025
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About Kaiser Permanente

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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