
Representative, Registration
We’re looking for a motivated, customer-centric individual to join the Kaiser Permanente team as a Representative, Registration! This exciting opportunity will allow the successful candidate to provide excellent service to patients and other health care providers, while utilizing their knowledge and skills in the registration process. To be successful in this role, you must possess outstanding organizational skills, the ability to multitask, and excellent communication and customer service skills. If you have the qualifications and enthusiasm for this role, we look forward to meeting you!
Responsibilities:
- Provide excellent customer service to patients and health care providers
- Assist patients in the registration process
- Ensure patient information is accurately recorded
- Utilize knowledge and skills in the registration process
- Answer patient inquiries and provide information related to the registration process
- Ensure patient privacy is maintained at all times
- Maintain effective communication with other departments
- Handle customer complaints and resolve issues in a timely manner
- Develop and maintain relationships with patients
- Use automated systems to process patient information
- Follow established processes and procedures in the registration process
- Stay up-to-date with changes to health care regulations and laws
Knowledge Of Medical Terminology
Ability To Work Independently And As Part Of A Team
Excellent Interpersonal Skills
Proficient In Microsoft Office Suite
Excellent Customer Service Skills
Knowledge Of Hipaa Regulations
Knowledge Of Medical Insurance Regulations
Experience In A Healthcare Setting
Scheduling
Multitasking
Coding
Listening
Assisting
Processing
Problem-Solving
Greeting
Verifying
Resolving
Informing
Cross-Selling
Registering
Entering
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Representative, Registration in Pasadena, CA, USA is $42,000-$60,000. This range is based on survey data that has been collected from employers in the area. The salary range may vary depending on the individual's experience and qualifications.
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Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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