Kaiser Permanente

Representative, Registration

Kaiser Permanente

Pasadena, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We’re looking for a motivated, customer-centric individual to join the Kaiser Permanente team as a Representative, Registration! This exciting opportunity will allow the successful candidate to provide excellent service to patients and other health care providers, while utilizing their knowledge and skills in the registration process. To be successful in this role, you must possess outstanding organizational skills, the ability to multitask, and excellent communication and customer service skills. If you have the qualifications and enthusiasm for this role, we look forward to meeting you!

Responsibilities:

  • Provide excellent customer service to patients and health care providers
  • Assist patients in the registration process
  • Ensure patient information is accurately recorded
  • Utilize knowledge and skills in the registration process
  • Answer patient inquiries and provide information related to the registration process
  • Ensure patient privacy is maintained at all times
  • Maintain effective communication with other departments
  • Handle customer complaints and resolve issues in a timely manner
  • Develop and maintain relationships with patients
  • Use automated systems to process patient information
  • Follow established processes and procedures in the registration process
  • Stay up-to-date with changes to health care regulations and laws
Where is this job?
This job is located at Pasadena, CA, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Ability To Work Independently And As Part Of A Team

  • Excellent Interpersonal Skills

  • Proficient In Microsoft Office Suite

  • Excellent Customer Service Skills

  • Knowledge Of Hipaa Regulations

  • Knowledge Of Medical Insurance Regulations

  • Experience In A Healthcare Setting

Required Skills
  • Scheduling

  • Multitasking

  • Coding

  • Listening

  • Assisting

  • Processing

  • Problem-Solving

  • Greeting

  • Verifying

  • Resolving

  • Informing

  • Cross-Selling

  • Registering

  • Entering

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Representative, Registration in Pasadena, CA, USA is $42,000-$60,000. This range is based on survey data that has been collected from employers in the area. The salary range may vary depending on the individual's experience and qualifications.

Additional Information
Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 13th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Kaiser Permanente

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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