Kansas City

Dispatcher

Kansas City

Kansas City, MO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the bustling city of Kansas City, where the roads are constantly buzzing with activity. We are currently seeking a highly organized and efficient Dispatcher to join our team. As a Dispatcher, you will play a crucial role in ensuring the smooth and timely flow of traffic throughout the city. You will be in charge of coordinating and dispatching our fleet of vehicles to their designated locations, while also responding to emergency situations and communicating with drivers on the road. This position requires exceptional multitasking skills, strong communication abilities, and the ability to remain calm under pressure. Join us in keeping Kansas City moving, one dispatch at a time.

  1. Coordinate and dispatch company vehicles to designated locations throughout Kansas City.
  2. Monitor traffic patterns and adjust routes as needed to ensure timely arrival of vehicles.
  3. Communicate effectively with drivers on the road, providing clear and concise instructions and updates.
  4. Respond to emergency situations and make necessary adjustments to routes to ensure safety and efficiency.
  5. Utilize various communication tools, such as radios or computer systems, to maintain constant contact with drivers.
  6. Maintain accurate and up-to-date records of all dispatch activities.
  7. Collaborate with other team members to optimize routing and scheduling for maximum efficiency.
  8. Remain calm and composed under pressure, handling unexpected delays or emergencies with professionalism.
  9. Ensure compliance with all traffic laws and regulations.
  10. Continuously monitor vehicle location and status, taking appropriate action to address any issues or delays.
  11. Prioritize and manage multiple tasks simultaneously.
  12. Provide excellent customer service by addressing any concerns or inquiries from drivers and other team members.
  13. Stay informed of any changes or updates to routes, traffic patterns, or company policies.
  14. Train and mentor new dispatchers as needed.
  15. Maintain a safe and organized work area at all times.
Where is this job?
This job is located at Kansas City, MO, USA
Job Qualifications
  • Knowledge Of Emergency Response Protocols And Procedures: A Qualified Dispatcher At Kansas City Should Have A Thorough Understanding Of Emergency Response Protocols And Procedures To Effectively Coordinate And Dispatch Emergency Services.

  • Excellent Communication Skills: Effective Communication Is Essential For A Dispatcher, As They Need To Communicate With Emergency Responders, Callers, And Other Dispatchers In A Clear And Concise Manner. Strong Verbal And Written Communication Skills Are A Must For This Role.

  • Ability To Remain Calm Under Pressure: Dispatchers Often Work In High-Stress Situations, And It Is Crucial For Them To Remain Calm And Composed To Make Quick And Accurate Decisions. The Ability To Handle Pressure And Make Split-Second Decisions Is A Vital Qualification For This Job.

  • Proficient In Using Dispatch Software And Equipment: A Dispatcher Should Be Comfortable Using Computer-Aided Dispatch (Cad) Software, Radio Systems, And Other Equipment To Effectively Manage Emergency Situations. Proficiency In These Tools Is Essential For A Dispatcher At Kansas City.

  • Prior Experience In A Similar Role: Having Prior Experience In A Dispatch Or Emergency Response Role Is Highly Desirable For A Dispatcher At Kansas City. This Experience Would Provide The Necessary Skills And Knowledge To Handle Emergency Situations Efficiently And Effectively.

Required Skills
  • Communication Skills

  • Organizational Skills

  • Critical Thinking

  • Teamwork Skills

  • Time Management Skills

  • Multitasking abilities

  • Prioritization Skills

  • Decision-Making Skills

  • Problem-Solving Abilities

  • Geographic Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Dispatcher in Kansas City, MO, USA is between $26,000 and $60,000 per year. This range can vary depending on factors such as the specific company, level of experience, and the industry. Some companies may offer additional benefits such as health insurance, retirement plans, and bonuses. It is important to research the specific job and company to get a more accurate salary range.

Additional Information
Kansas City is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 5th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Kansas City

Kansas City sits on Missouri's western edge, straddling the border with Kansas. It's known for its barbecue, jazz heritage and fountains. Downtown, the American Jazz Museum shares a building with the Negro Leagues Baseball Museum in the historic 18th & Vine Jazz District. The Nelson-Atkins Museum of Art, with giant shuttlecocks out front, houses nearly 40,000 works of art, from ancient to contemporary collections.

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