Admitting Representative

Kettering Health Network is looking for a highly organized, customer service-oriented Admitting Representative to provide excellent service to our patients and families. The ideal candidate must be comfortable working in a fast-paced environment and demonstrate the ability to multi-task, pay close attention to detail, and have a strong commitment to customer service. If you have a strong work ethic, excellent communication skills, and experience in customer service and healthcare, we want to hear from you!Qualifications:• High school diploma or equivalent• At least one year of customer service and/or healthcare experience• Ability to multi-task and prioritize• Strong communication skills, both verbal and written• Ability to work independently as well as part of a team• Proficiency in Microsoft Office Suite and other computer systems• Ability to maintain a professional demeanor in all interactions• Commitment to providing excellent customer service

Responsibilities: • Greet patients and families upon admission to Kettering Health Network. • Collect and verify patient information to ensure accuracy of records. • Answer questions about patient accounts and insurance coverage. • Provide information regarding hospital policies, procedures, and services. • Assist with scheduling of tests and appointments. • Ensure all paperwork is completed accurately and in a timely manner. • Follow up with patients and families to ensure satisfaction with service. • Assist with resolving any patient complaints. • Update patient records with new information, as needed. • Maintain patient confidentiality in accordance with HIPAA regulations. • Adhere to all hospital policies and procedures. • Stay abreast of changes in healthcare regulations. • Participate in staff meetings and other hospital events.

According to JobzMall, the average salary range for a Admitting Representative in Wilmington, OH 45177, USA is between $30,000 and $50,000 per year.

Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.