Kettering Health Network

Clergy Phone Consultant

Kettering Health Network

Kettering, OH, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you looking for a fulfilling role that combines your passion for helping others with your strong communication skills? Look no further! Kettering Health Network is seeking a dedicated and compassionate individual to join us as a Clergy Phone Consultant. In this role, you will have the opportunity to provide spiritual support and guidance to patients and their families over the phone, while also collaborating with our healthcare team to ensure the best possible care for our patients. If you are a licensed clergy member with excellent communication and interpersonal skills, we would love to have you on our team. Join us in making a positive impact on the lives of those we serve.

  1. Provide spiritual support and guidance to patients and their families over the phone.
  2. Collaborate with the healthcare team to ensure the best possible care for patients.
  3. Establish and maintain positive relationships with patients and their families.
  4. Demonstrate compassion, empathy, and sensitivity in all interactions.
  5. Maintain strict confidentiality in all communications and interactions.
  6. Utilize active listening skills to understand and address the spiritual needs of patients and their families.
  7. Provide appropriate religious and spiritual resources to patients and their families.
  8. Serve as a liaison between patients, their families, and the healthcare team.
  9. Maintain a strong understanding of the organization's mission, values, and policies.
  10. Follow all ethical and legal guidelines related to providing spiritual support.
  11. Maintain accurate and thorough documentation of all interactions.
  12. Attend training and development opportunities to enhance skills and knowledge.
  13. Participate in interdisciplinary team meetings and contribute to patient care plans.
  14. Communicate effectively and professionally with all members of the healthcare team.
  15. Uphold Kettering Health Network's standards of excellence in all aspects of the role.
  16. Continuously seek opportunities to improve the spiritual support services provided to patients and their families.
  17. Adhere to all safety and infection control protocols.
  18. Maintain a positive and professional attitude at all times.
  19. Represent the organization in a positive manner at all times.
  20. Adhere to the organization's code of conduct and ethics.
Where is this job?
This job is located at Kettering, OH, USA
Job Qualifications
  • Experience In Pastoral Care: The Ideal Candidate For This Role Should Have Experience Working In A Pastoral Care Setting, Such As A Church Or Hospital Chaplaincy. This Will Ensure That They Have A Strong Understanding Of The Needs And Concerns Of Clergy Members And Can Provide Effective Support And Guidance.

  • Strong Communication And Listening Skills: As A Phone Consultant, The Candidate Will Be Responsible For Providing Guidance And Support To Clergy Members Over The Phone. Therefore, Excellent Communication And Active Listening Skills Are Essential To Effectively Understand And Address Their Needs.

  • Knowledge Of Healthcare And Clergy Services: The Candidate Should Have A Good Understanding Of The Healthcare Industry And The Services Available To Clergy Members Within A Hospital Setting. This Will Enable Them To Effectively Guide And Connect Clergy Members With The Appropriate Resources And Support.

  • Empathy And Compassion: As A Clergy Phone Consultant, The Candidate Will Be Working With Individuals Who May Be Going Through Difficult And Emotional Situations. It Is Important That They Possess A High Level Of Empathy And Compassion In Order To Provide The Necessary Support And Guidance In A Sensitive And Caring Manner.

  • Ability To Work Independently And As Part Of A Team: The Candidate Should Be Able To Work Independently And Manage Their Workload Effectively, But Also Be A Team Player And Collaborate With Other Members Of The Pastoral Care Team. This Will Ensure That They Can Provide Comprehensive Support And Services To Clergy Members In Need.

Required Skills
  • Communication

  • Conflict Resolution

  • Compassion

  • Active listening

  • Emotional intelligence

  • Empathy

  • Problem-Solving

  • Crisis intervention

  • Cultural Sensitivity

  • Spiritual Guidance

  • Pastoral Care

  • Boundaries

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Clergy Phone Consultant in Kettering, OH, USA is $40,000-$60,000 per year. The specific salary may vary depending on factors such as experience, education, and the organization or church they are employed with. Additionally, clergy phone consultants may also receive benefits such as health insurance, retirement plans, and paid time off.

Additional Information
Kettering Health Network is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 26th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Kettering Health Network

Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.

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