Front Office Specialist

Kettering Health Network is looking for a highly organized and detail-oriented Front Office Specialist to join our team. The ideal candidate should be able to provide excellent customer service, maintain a professional demeanor, and handle a variety of administrative tasks. As a Front Office Specialist, you will be the first point of contact with patients, visitors, and other staff members.To be successful in this role, you should have excellent organizational and communication skills, a friendly attitude, and the ability to handle multiple tasks simultaneously. You should be comfortable interacting with people of all ages and backgrounds. The ideal candidate should also have a good understanding of office procedures and protocols.If you are a reliable and detail-oriented professional with a passion for customer service, we would like to hear from you.

Responsibilities:

• Greet and welcome patients, visitors, and other staff members in a friendly and professional manner • Answer incoming calls in a courteous and efficient manner • Schedule patient appointments and ensure accurate records are kept • Assist with the check-in process for new and existing patients • Collect payments and ensure accurate records are kept • Ensure the reception area is well-maintained and organized • Provide administrative support to other departments when needed • Ensure HIPAA regulations are followed • Maintain and update patient information in the electronic medical records system • Prepare and distribute patient forms and packets • Track patient flow and wait times • Answer inquiries and provide general information about the organization and its services • Monitor and order office supplies when necessary • Perform other duties as assigned

According to JobzMall, the average salary range for a Front Office Specialist in Hamilton, OH, USA is $29,000 - $34,000 per year. This range can vary depending on the experience of the individual, the company they are working for, and the local job market.

Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.