Front Office Specialist

Kettering Health Network is looking for an enthusiastic and customer service-oriented Front Office Specialist to join our team. We are a growing healthcare provider with many opportunities to develop your skills and grow your career. In this role, you will be the first point of contact for all patients and visitors and will be responsible for providing exceptional customer service. The ideal candidate will have excellent communication and organizational skills and be able to multitask effectively. Previous experience in a customer service or medical office setting is preferred, but not required. If you are a driven individual looking to make a positive impact in the healthcare industry, we want to hear from you!

Responsibilities:

1. Greet patients and visitors upon arrival and direct them to the appropriate area or personnel.
2. Answer phones and respond to inquiries in a timely and professional manner.
3. Manage patient appointment scheduling and confirmations.
4. Collect patient demographic and insurance information.
5. Handle incoming and outgoing mail and faxes.
6. Assist with other administrative duties as needed.
7. Maintain a clean and organized work area.
8. Remain up-to-date on healthcare policies and regulations.
9. Follow all safety and security protocols.
10. Provide excellent customer service at all times.

According to JobzMall, the average salary range for a Front Office Specialist in Troy, OH 45373, USA is $31,000 - $41,000.

Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.