Front Office Specialist

Kettering Health Network is looking for an experienced Front Office Specialist to join our team! We are seeking a highly organized, motivated, and detail-oriented individual to provide exceptional customer service and administrative support. The ideal candidate will have excellent communication and interpersonal skills, strong multitasking abilities, and a commitment to excellence.The Front Office Specialist will be responsible for managing front office activities and providing excellent customer service. To be successful in this role, you must possess a high school diploma or equivalent, as well as previous experience in an administrative role. You must also be proficient in Microsoft Office and have knowledge of medical terminology. If you have a warm and friendly personality and strive to ensure that all patients and visitors have a positive experience, we want to hear from you!

Responsibilities:

1. Greet visitors and patients upon arrival, facilitating a positive and welcoming experience.
2. Answer incoming phone calls, addressing inquiries and providing information in a professional manner.
3. Manage appointment scheduling and manage patient records, ensuring accuracy and promptness.
4. Collect patient payments and process billing information.
5. Input data into electronic medical records systems.
6. Perform other administrative and clerical tasks as needed.
7. Maintain a clean and organized work area.
8. Ensure compliance with all relevant policies and regulations.
9. Provide excellent customer service to ensure a positive patient experience.
10. Assist with other duties as assigned.

According to JobzMall, the average salary range for a Front Office Specialist in Wilmington, OH 45177, USA is $25,000 -$44,194 per year. The salary varies depending on experience, education, and other factors.

Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.