Front Office Specialist

We are looking for an organized and customer-service-oriented Front Office Specialist to join Kettering Health Network’s team. In this role, you will be responsible for providing exceptional customer service and administrative support to patients, care providers, and visitors. To be successful in this role, you must possess excellent interpersonal and communication skills, be highly organized, and have a proven ability to manage multiple tasks. If you have the qualifications outlined below and are looking for an opportunity to make a positive impact on patient care, we want to hear from you!

Responsibilities:

1. Greet patients and visitors upon arrival to the facility and provide them with excellent customer service.
2. Answer phones, respond to inquiries, and redirect calls as necessary.
3. Manage the daily schedule for care providers and coordinate appointments.
4. Receive and process patient information and update medical records.
5. Prepare and distribute patient information packets.
6. Maintain a professional reception area and ensure it is well-stocked and organized.
7. Monitor and order office supplies as needed.
8. Assist with administrative tasks as needed.
9. Ensure HIPAA compliance is maintained at all times.
10. Perform other duties as assigned.

According to JobzMall, the average salary range for a Front Office Specialist in Kettering, OH, USA is between $30,000 and $40,000 per year. This range may vary depending on the experience and qualifications of the specialist.

Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.