KeyBank

Branch Manager

KeyBank

Cleveland, OH, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Do you have a passion for customer service, finance, and management? KeyBank is looking for an experienced, dynamic, and organized leader to become our Branch Manager at our __________ branch. The ideal candidate should have a deep understanding of customer service principles, banking operations, and financial management. We are looking for an individual who is a strong communicator, problem solver, and leader.Key qualifications for this role include: • Bachelor's degree in finance, business or a related field • At least 5 years of banking experience with at least 2 years in management• Proven track record of achieving results and meeting customer service standards • Knowledge of banking regulations and compliance • Exceptional customer service and problem solving skills • Demonstrated leadership abilities • Excellent communication and interpersonal skills

Responsibilities: • Manage the daily operations of the branch, including customer service, banking operations, and financial management • Develop and implement strategies to improve customer service standards and ensure compliance with banking regulations • Train and develop staff to ensure high levels of customer service, problem solving, and leadership • Monitor the performance of individual staff members and assess their progress • Provide assistance with customer inquiries and resolve customer complaints • Develop and manage relationships with customers and other stakeholders • Monitor and analyze financial performance of the branch • Identify and implement cost-saving initiatives to maximize efficiency and profitability • Ensure the branch is in compliance with all applicable laws and regulations

Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Problem Solving

  • Decision Making

  • Communication

  • Leadership

  • Analytical

  • Financial

  • Strategic

  • Conflict Resolution

Required Skills
  • Banking

  • Planning

  • Communication

  • Management

  • Negotiation

  • Leadership

  • customer service

  • organizing

  • Analysis

  • Problem-Solving

  • Decision-Making

  • Interpersonal

  • Team-Building

  • Financial

  • Relationships

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Branch Manager in Cleveland, OH, USA is $71,000 to $83,000 per year. This is based on salary data gathered from various sources. This range is an estimate and may vary depending on experience, qualifications, and other factors.

Additional Information
KeyBank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 10th, 2023
Apply BeforeMay 22nd, 2025
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About KeyBank

KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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