At KeyBank, we are looking for an enthusiastic and passionate Personal Banker to join our team. Our Personal Bankers provide exceptional customer service, build relationships with clients, and develop customized solutions to meet their financial needs. To be successful in this role, you should be an excellent communicator, have strong problem-solving skills, and a deep understanding of banking products and services. You should also be comfortable dealing with customers in a professional and friendly manner and have the ability to follow KeyBank's procedures. The ideal candidate will be a motivated team player with a positive attitude and a desire to help our customers reach their financial goals.
Responsibilities:
• Provide exceptional customer service to clients and build relationships with them.
• Develop customized solutions to meet clients' financial needs.
• Communicate effectively with customers in a professional and friendly manner.
• Utilize strong problem-solving skills to address customer inquiries and issues.
• Remain knowledgeable of KeyBank's products and services.
• Follow KeyBank's procedures and maintain compliance with all applicable regulations.
• Cooperate with colleagues to ensure a positive team environment.
• Work with customers to help them reach their financial goals.
Strong Customer Service Skills
Knowledge Of Banking Products
Ability To Explain Complicated Financial Concepts
Cash Handling Experience
Proficiency With Computers And Banking Software
Excellent Communication And Interpersonal Skills
Ability To Work Independently And As Part Of A Team
High School Diploma Or Equivalent
Risk Management
Financial Analysis
Banking
Account Management
Communication
Sales
customer service
Relationship Building
Cash Handling
Credit Analysis
Compliance
Problem-Solving
Loan origination
Loan Processing
Cross-Selling
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
self-motivation
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Personal Banker in Cleveland, OH, USA is between $36,000 and $45,000 per year. This range includes salaries from entry-level to experienced professionals. The average salary for a Personal Banker in Cleveland, OH, USA is $40,500 per year. Salaries can vary widely based on years of experience, type of position, and specific employers.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started