Customer Sales Experience Specialist

This position supports the customer sales experience overall for the Kia brand to specifically impact sustained improvement in the annual syndicated JD Power SSI Study.  This position is responsible to monitor and track sales satisfaction trends, provide analysis, diagnose the issues, make improvement recommendations and track the progress of the key actions. Monitor, analyze, diagnose and provided actionable insights on the sales satisfaction data (data analytics) to drive improvement of the customer sales experience as measured in the JDP SSI survey. Provide analysis, insights, recommendations and tracking for other SSI related programs such as; KDEP, Sales Elite, training and etc. Support other Field Operations activities, programs, and initiatives, as well as miscellaneous projects and assignments, as determined and directed by management.

According to JobzMall, the average salary range for a Customer Sales Experience Specialist in 111 Peters Canyon Rd, Irvine, CA 92606, USA is $40,000 to $60,000 per year. This range may vary depending on the company, the candidate's qualifications, and the location of the job. The salary range may also be adjusted if the candidate has any additional certifications or skills that are applicable to the job.

Kia Motors Corp. engages in the manufacturing and sales of motor vehicles. It operates through the following segment: Passenger Cars, Recreational Vehicles and Commercial Vehicles. It is also involved in leasing vehicles, providing vehicle maintenance services and automobile Parts.