Branch Relationship Manager

Kotak Mahindra Bank is looking for a highly motivated and experienced Branch Relationship Manager to join our team! The ideal candidate needs to have excellent customer service skills and a strong background in banking and financial services.At Kotak Mahindra Bank, we recognize that our success is directly linked to the success of our customers. As such, we are looking for a Branch Relationship Manager who has a passion for helping customers reach their financial goals.The successful candidate should be able to demonstrate strong communication skills, both written and verbal, as well as the ability to effectively manage customer relationships. They should be able to provide exceptional customer service and possess a high level of knowledge about banking products and services.The ideal candidate should possess a Bachelor’s degree in Finance, Economics, Accounting, or a related field, with a minimum of three years of experience in a customer service role in a banking or financial services environment. The successful candidate must also have an in-depth understanding of banking regulations and compliance.If you are looking for an opportunity to use your customer service and banking skills to help customers reach their financial goals, we invite you to apply for the position of Branch Relationship Manager at Kotak Mahindra Bank.

Responsibilities:

1. Provide exceptional customer service to customers with inquiries, banking requests, and complaints.
2. Manage customer relationships and ensure customer satisfaction.
3. Educate customers on banking products and services and assist them in making informed decisions.
4. Develop and maintain a comprehensive knowledge of banking regulations and compliance.
5. Collaborate with other departments to ensure customer needs are met.
6. Monitor customer accounts and ensure accurate account information is maintained.
7. Prepare and present reports to management on customer trends and feedback.
8. Ensure compliance with legal and regulatory requirements.
9. Identify opportunities to increase customer loyalty and satisfaction.
10. Identify areas of improvement for banking processes and procedures.

According to JobzMall, the average salary range for a Branch Relationship Manager in Surat, Gujarat, India is ₹2,19,000 - ₹3,47,000 per annum. This salary range is based on the experience of the individual.

Kotak Mahindra Bank Ltd. provides commercial banking services. It operates through the following segments: Treasury, Investments & Balance Sheet Management Unit, Retail Banking, Wholesale Banking, Vehicle Financing, Broking, Advisory & Transactional Services, Asset Management, and Insurance.