
Operations Team Member
Kotak Mahindra Bank is the perfect place to take your career to the next level. We are looking for a motivated and results-driven Operations Team Member to join our dynamic team. The ideal candidate will be a proactive problem-solver who enjoys working in a fast-paced environment and can easily adapt to changing priorities.The successful candidate will have the following qualifications: Bachelor’s degree with a major in Business Administration or a related field; strong customer service skills; experience in banking operations and a working knowledge of banking systems and relevant regulations; excellent communication, organizational, and multi-tasking skills; and a commitment to providing superior customer service.We’re looking for someone who is passionate about the banking industry and is eager to learn and grow with us. If you’re up for the challenge, we’d love to hear from you!
Responsibilities:
- Ensure compliance with all relevant banking regulations and procedures.
- Handle customer inquiries and provide excellent customer service.
- Manage the daily operations of the bank, including the processing of transactions and the maintenance of customer accounts.
- Develop and implement operational strategies to increase efficiency and productivity.
- Monitor and analyze financial performance and identify areas of improvement.
- Maintain up-to-date knowledge of banking systems and regulations.
- Develop and maintain relationships with internal and external stakeholders.
- Prepare reports and presentations to provide updates to management and the board.
- Participate in team meetings and initiatives to ensure successful bank operations.
- Proactively identify and resolve operational issues to ensure smooth functioning of the bank.
Ability To Work In A Team Environment
Ability To Work In A Fast-Paced Environment
Strong Communication And Interpersonal Skills
Organizational And Time Management Abilities
Proficiency With Computers And Data Management Systems
Analytical And Problem Solving Skills
Knowledge Of Banking Operations And Procedures
Attention To Detail And Accuracy
Budgeting
Risk Management
Financial Reporting
Quality Assurance
Process Improvement
Project Management
Troubleshooting
Data Analysis
Communication
customer service
Compliance
Teamwork
Business Strategy
Problem-Solving
Banking operations
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Operations Team Member in Mumbai, Maharashtra, India is between ₹244,000 and ₹540,000 per year. This salary range is based on the experience and skills of the job applicant.
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Kotak Mahindra Bank Ltd. provides commercial banking services. It operates through the following segments: Treasury, Investments & Balance Sheet Management Unit, Retail Banking, Wholesale Banking, Vehicle Financing, Broking, Advisory & Transactional Services, Asset Management, and Insurance.

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