Operations Team Member

Kotak Mahindra Bank is looking for an experienced and talented Operations Team Member to join our team. This individual will be responsible for ensuring the efficient daily operations of the bank, and will be a key player in helping us build a strong, customer-focused environment.The ideal candidate will have a Bachelor’s degree in Business Administration, Finance, or a related field, and at least two years of operations experience in a banking or financial services environment. They should have a strong customer service orientation, and be able to effectively manage multiple projects and prioritize tasks. This position requires excellent communication skills, strong organizational abilities, and the capacity to work independently in a fast-paced environment.If you are motivated, organized, and have the necessary qualifications to succeed in this role, we would love to hear from you.

Responsibilities:

1. Oversee daily operations of the bank, ensuring all necessary processes and procedures are followed.
2. Develop and implement strategies to improve customer service standards and enhance customer loyalty.
3. Monitor customer feedback and suggest changes to improve customer experience.
4. Develop and maintain relationships with internal and external stakeholders.
5. Manage and prioritize tasks in order to meet deadlines.
6. Analyze and report on operational performance.
7. Develop and implement procedures to ensure compliance with banking regulations.
8. Monitor and review banking systems to ensure optimal performance.
9. Address customer inquiries and resolve operational issues.
10. Develop and implement training programs for bank staff.

According to JobzMall, the average salary range for a Operations Team Member in Ahmedabad, Gujarat, India is between INR 2,00,000 and INR 3,00,000 per annum. This salary range is based on the experience and qualifications of the individual. The salary range may vary depending on the organization and the job profile.

Kotak Mahindra Bank Ltd. provides commercial banking services. It operates through the following segments: Treasury, Investments & Balance Sheet Management Unit, Retail Banking, Wholesale Banking, Vehicle Financing, Broking, Advisory & Transactional Services, Asset Management, and Insurance.