
Customer Service Delivery Driver
At Kroger, we pride ourselves on providing exceptional customer service and delivering quality products to our customers. We are currently seeking a dedicated and reliable Customer Service Delivery Driver to join our team and help us continue to exceed our customers' expectations. As a key member of our team, you will be responsible for safely and efficiently delivering orders to our valued customers while providing top-notch customer service. If you are a friendly and customer-focused individual with a strong work ethic and a passion for excellence, we want to hear from you!
- Safely and efficiently deliver orders to customers in a timely manner.
- Provide exceptional customer service to ensure customer satisfaction.
- Maintain a positive and professional attitude while interacting with customers.
- Follow all traffic laws and company safety protocols while driving.
- Load and unload products from delivery vehicles.
- Keep delivery vehicles clean and well-maintained.
- Communicate effectively with customers and coworkers.
- Follow delivery schedules and prioritize orders based on customer needs.
- Handle cash and credit card transactions accurately and efficiently.
- Resolve customer complaints and inquiries in a timely and professional manner.
- Keep track of inventory and report any discrepancies.
- Adhere to all company policies and procedures.
- Maintain a clean and organized work environment.
- Collaborate with other team members to ensure smooth and efficient operations.
- Continuously strive to meet and exceed customer expectations.
Valid Driver's License And Clean Driving Record: The Candidate Should Possess A Valid Driver's License And Have A Clean Driving Record To Be Considered For The Customer Service Delivery Driver Position At Kroger. This Ensures Safe And Efficient Transportation Of Goods To Customers.
Excellent Customer Service Skills: As A Delivery Driver, The Candidate Will Be Interacting With Customers On A Daily Basis. Therefore, It Is Important To Have Strong Customer Service Skills, Such As Effective Communication, Problem-Solving, And A Friendly Attitude.
Prior Delivery Or Driving Experience: Candidates With Prior Experience In Delivery Or Driving Roles Will Be Preferred For The Customer Service Delivery Driver Job At Kroger. This Shows That The Candidate Has The Necessary Skills And Knowledge To Perform The Duties Of The Job Efficiently.
Ability To Lift Heavy Objects: The Delivery Driver Job At Kroger May Require Lifting And Carrying Heavy Objects, Such As Grocery Bags Or Packages. Therefore, Candidates Should Possess The Physical Ability To Lift And Carry These Items Safely.
Flexibility And Time Management Skills: The Candidate Should Be Able To Work Flexible Hours, Including Weekends And Holidays, As Per The Business Needs. Additionally, Strong Time Management Skills Are Essential To Ensure Timely Delivery Of Goods To Customers.
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
customer service
Teamwork
Organization
Route planning
Problem-Solving
Adaptability
Safe Driving
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Customer Service Delivery Driver in Colorado Springs, CO, USA is between $23,000 and $35,000 per year. This may vary depending on the specific company, years of experience, and additional skills and qualifications. Some companies may also offer additional benefits such as bonuses, health insurance, and retirement plans.
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The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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