Kroger

Customer Service Delivery Driver

Kroger

Arlington, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a customer-oriented individual with a passion for driving? Do you enjoy providing exceptional service to others? If so, Kroger is looking for you to join our team as a Customer Service Delivery Driver! As a vital member of our team, you will play a crucial role in ensuring our customers receive their orders accurately and in a timely manner. We are seeking individuals who are reliable, friendly, and have a positive attitude to represent our company while delivering outstanding customer service. If you meet the qualifications and are ready to take on this exciting opportunity, we encourage you to apply now!

  1. Provide exceptional customer service to all Kroger customers while delivering orders.
  2. Ensure accurate and timely delivery of customer orders.
  3. Represent Kroger in a professional and friendly manner while interacting with customers.
  4. Maintain a positive attitude and friendly demeanor throughout the delivery process.
  5. Follow all company policies and procedures regarding delivery and customer service.
  6. Communicate effectively with customers to ensure their satisfaction and address any concerns or issues.
  7. Maintain a clean and organized delivery vehicle at all times.
  8. Adhere to all safety regulations while driving and delivering products.
  9. Collaborate with team members to ensure efficient and effective delivery processes.
  10. Continuously strive to improve customer satisfaction and delivery efficiency.
  11. Keep accurate records of deliveries and customer interactions.
  12. Assist with loading and unloading delivery vehicles when necessary.
  13. Handle cash and credit transactions with accuracy and honesty.
  14. Maintain a thorough understanding of all Kroger products and services.
  15. Meet all delivery deadlines and follow designated routes and schedules.
  16. Resolve customer complaints and issues in a timely and professional manner.
  17. Adhere to all traffic laws and regulations while driving.
  18. Continuously evaluate and identify areas for improvement in the delivery process.
  19. Uphold the company's values of integrity, respect, teamwork, and excellence.
  20. Attend training and meetings as required by the company.
Where is this job?
This job is located at Arlington, TX, USA
Job Qualifications
  • Valid Driver's License: The First And Most Important Qualification For A Customer Service Delivery Driver At Kroger Is A Valid Driver's License. This Is Necessary For Safely And Legally Operating A Delivery Vehicle.

  • Clean Driving Record: A Clean Driving Record Is Also Essential For A Customer Service Delivery Driver At Kroger. This Ensures That The Driver Has A History Of Safe And Responsible Driving, Which Is Important For Maintaining The Company's Reputation And Ensuring Customer Satisfaction.

  • Knowledge Of Local Roads And Routes: Familiarity With The Local Area And Knowledge Of The Best Routes To Take Is Important For A Customer Service Delivery Driver At Kroger. This Will Help Them To Navigate Efficiently And Deliver Orders On Time.

  • Strong Communication Skills: As A Customer Service Delivery Driver, It Is Important To Have Strong Communication Skills In Order To Interact With Customers In A Friendly And Professional Manner. This Includes Taking Orders, Answering Questions, And Addressing Any Concerns Or Issues That May Arise.

  • Physical Ability: Delivering Groceries And Other Items Can Be Physically Demanding, So A Customer Service Delivery Driver At Kroger Should Be Physically Fit And Able To Handle The Demands Of The Job. This May Include Lifting Heavy Items, Loading And Unloading The Delivery Vehicle, And Standing For Extended Periods Of Time.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Vehicle maintenance

  • Route planning

  • Problem-Solving

  • Adaptability

  • Navigation

  • Safety Protocols

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Delivery Driver in Arlington, TX, USA is between $22,000 and $36,000 per year. However, this can vary based on factors such as experience, company, and location. Some companies may also offer additional benefits such as bonuses, health insurance, and mileage reimbursement. It is best to research specific companies and job postings to get a more accurate salary range.

Additional Information
Kroger is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Kroger

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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