Kroger

Customer Service Delivery Driver

Kroger

Houston, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

"Are you a customer service-driven individual with a passion for delivering exceptional experiences? Look no further! Join our team at Kroger as a Customer Service Delivery Driver and become an integral part of our mission to provide top-notch service to our valued customers. As a Delivery Driver, you will not only be responsible for safely transporting goods, but also for ensuring our customers receive their orders with a smile. If you have a valid driver's license, a positive attitude, and a desire to go above and beyond for our customers, we want to hear from you! Apply now and start your journey towards a rewarding career with Kroger."

  1. Safely transport goods to customers' homes or businesses in a timely manner.
  2. Provide exceptional customer service by delivering orders with a positive and friendly attitude.
  3. Communicate with customers to ensure their orders are accurate and delivered on time.
  4. Handle any customer inquiries or concerns with professionalism and efficiency.
  5. Maintain a clean and organized delivery vehicle at all times.
  6. Adhere to all traffic laws and safety regulations while driving.
  7. Complete necessary paperwork and documentation for each delivery.
  8. Collaborate with other team members to ensure successful delivery operations.
  9. Represent the company in a professional and respectful manner at all times.
  10. Continuously strive to improve the customer delivery experience by providing feedback and suggestions to management.
  11. Follow company policies and procedures, including those related to customer interactions, safety, and vehicle maintenance.
  12. Attend and participate in any required training or meetings.
  13. Keep track of inventory and report any discrepancies to management.
  14. Assist with loading and unloading of delivery vehicles.
  15. Ensure all deliveries are completed on time and in accordance with customer expectations.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Valid Driver's License: A Customer Service Delivery Driver At Kroger Must Possess A Valid Driver's License In Good Standing To Operate A Company Vehicle And Make Deliveries To Customers.

  • Clean Driving Record: A Clean Driving Record Is Essential For A Customer Service Delivery Driver As They Will Be Responsible For Safely Transporting Goods To Customers' Homes. A History Of Accidents Or Traffic Violations May Disqualify A Candidate From The Role.

  • Customer Service Skills: As The Face Of Kroger To Customers, A Delivery Driver Must Possess Strong Customer Service Skills To Ensure A Positive And Professional Experience For Each Delivery.

  • Physical Fitness: Delivering Groceries And Other Items Can Be Physically Demanding, So A Customer Service Delivery Driver Must Be Physically Fit And Able To Lift And Carry Heavy Items.

  • Time Management: A Delivery Driver Must Be Able To Manage Their Time Efficiently To Ensure On-Time Deliveries And Prioritize Their Route Based On Customer Needs. Punctuality Is Crucial In This Role.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Route planning

  • Problem-Solving

  • Adaptability

  • Safety Awareness

  • Driving Proficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Delivery Driver in Houston, TX, USA is between $25,000 and $45,000 per year. This may vary depending on factors such as years of experience, company size, and job responsibilities.

Additional Information
Kroger is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Kroger

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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