Online Grocery Pick-Up Clerk
Welcome to the team at Kroger! We are currently seeking a motivated individual to join our team as an Online Grocery Pick-Up Clerk. In this role, you will have the opportunity to provide exceptional customer service while assisting with the fulfillment of online grocery orders. We are looking for someone who is organized, customer-focused, and can thrive in a fast-paced environment. If you are passionate about delivering convenience to our customers and have a passion for retail, we encourage you to apply!
- Fulfill online grocery orders accurately and efficiently.
- Provide exceptional customer service to online grocery pick-up customers.
- Assist with organizing and maintaining inventory for online grocery orders.
- Ensure timely and accurate fulfillment of online grocery orders.
- Communicate with customers to confirm order details and resolve any issues or concerns.
- Maintain a clean and organized work area to ensure a safe and pleasant shopping experience for customers.
- Collaborate with team members to ensure smooth and efficient operations.
- Follow company policies and procedures at all times.
- Stay up-to-date on current promotions and product offerings to provide helpful recommendations to customers.
- Adhere to food safety guidelines and regulations.
- Handle cash and credit card transactions accurately and securely.
- Maintain a positive attitude and work ethic while working in a fast-paced and dynamic environment.
- Continuously strive to improve customer satisfaction and overall store performance.
- Assist with other tasks and projects as assigned by management.
- Uphold Kroger's values and commitment to diversity and inclusion.
Strong Customer Service Skills: As An Online Grocery Pick-Up Clerk, You Will Be Interacting With Customers On A Daily Basis. Therefore, It Is Essential To Have Excellent Customer Service Skills, Such As Being Friendly, Patient, And Attentive To Customer Needs.
Attention To Detail: As Part Of Your Job, You Will Be Responsible For Accurately Selecting And Packing Customer Orders. This Requires A High Level Of Attention To Detail To Ensure That The Correct Items And Quantities Are Included In Each Order.
Time Management Skills: As The Online Grocery Pick-Up Clerk, You Will Be Responsible For Fulfilling Multiple Customer Orders Within A Specific Timeframe. Therefore, Strong Time Management Skills Are Necessary To Ensure That Orders Are Completed Efficiently And On Time.
Ability To Work In A Fast-Paced Environment: The Grocery Pick-Up Process At Kroger Can Be Fast-Paced And Demanding, Especially During Peak Hours. The Ideal Candidate For This Role Should Be Able To Thrive In A Fast-Paced Environment And Handle Multiple Tasks Simultaneously.
Basic Computer Skills: The Online Grocery Pick-Up System At Kroger Is Operated Using A Computer System. Therefore, Basic Computer Skills Are Required For This Role, Including The Ability To Navigate Through Different Applications And Perform Basic Data Entry Tasks.
Inventory Management
Communication
Time Management
Attention to detail
Problem Solving
customer service
Cash Handling
Teamwork
Organization
Adaptability
Multi-tasking
Order Fulfillment
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
Time-Management
According to JobzMall, the average salary range for a Online Grocery Pick-Up Clerk in Florence, KY, USA is $25,000-$35,000 per year. This range can vary depending on the specific job responsibilities, experience level, and location of the position. Factors such as bonuses, benefits, and commission can also impact the overall salary for this role.
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The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.
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