Service Counter Associate

Welcome to Kroger, where we strive to provide exceptional customer service and quality products to our community. As a Service Counter Associate, you will play a vital role in ensuring our customers have a positive shopping experience. We are seeking a friendly and reliable individual who can handle various tasks with efficiency and a smile. If you have a passion for serving others and meeting their needs, we would love to have you join our team.

1. Greeting and welcoming customers with a friendly and positive attitude.
2. Assisting customers with their inquiries, concerns, and needs in a timely and professional manner.
3. Maintaining a clean and organized service counter area.
4. Processing customer transactions accurately and efficiently.
5. Handling customer complaints and finding appropriate resolutions.
6. Maintaining knowledge of current promotions, products, and services offered by Kroger.
7. Operating various equipment such as cash registers, credit card machines, and scales.
8. Collaborating with other team members to ensure a smooth and efficient workflow.
9. Following safety and security procedures to protect customers and store assets.
10. Providing excellent customer service by going above and beyond to meet their needs.
11. Communicating any issues or concerns to management in a timely manner.
12. Maintaining a positive and professional attitude at all times.
13. Adhering to company policies and procedures.
14. Continuously learning and staying up-to-date on product knowledge and customer service skills.
15. Promoting a positive image of Kroger through exceptional customer service.

According to JobzMall, the average salary range for a Service Counter Associate in Dallas, TX, USA is between $22,000 and $32,000 per year. This may vary depending on the specific job responsibilities, experience, and skills of the individual. Some Service Counter Associates may also receive additional benefits such as health insurance, retirement plans, and paid time off.

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.