Service Counter Associate

Welcome to Kroger! We are currently seeking a friendly and customer-oriented individual to join our team as a Service Counter Associate. As a member of our service counter team, you will play a crucial role in providing exceptional customer service and ensuring a positive shopping experience for our customers. In this role, you will have the opportunity to interact with a diverse group of customers, handle various transactions, and assist with any inquiries or concerns. We are looking for individuals who are passionate about helping others, have excellent communication skills, and can work well in a team environment. If this sounds like you, we would love to have you join our Kroger family!

1. Provide exceptional customer service by greeting and welcoming customers to the store.
2. Assist customers with inquiries, concerns, and product information.
3. Handle various transactions such as processing payments, returns, and exchanges accurately and efficiently.
4. Maintain a clean and organized service counter area to ensure a positive shopping experience for customers.
5. Work collaboratively with team members to ensure efficient and smooth operations of the service counter.
6. Continuously strive to meet and exceed customer service expectations by going above and beyond in assisting customers.
7. Keep up-to-date with product knowledge and promotions to effectively assist customers.
8. Handle customer complaints and resolve issues in a timely and professional manner.
9. Promote Kroger's products and services to customers to drive sales and increase customer loyalty.
10. Adhere to all company policies and procedures regarding customer service, safety, and security.
11. Maintain a positive attitude and professional demeanor at all times.
12. Attend training sessions and meetings to improve customer service skills and stay updated on company policies.
13. Assist with other tasks as needed to support the overall operations of the store.
14. Contribute to creating a welcoming and friendly atmosphere for customers and fellow team members.

According to JobzMall, the average salary range for a Service Counter Associate in San Antonio, TX, USA is between $21,000 and $31,000 per year. This range can vary depending on factors such as experience, location, and the specific company or industry the associate is working in. Additionally, factors such as bonuses, commissions, and benefits can also impact the overall salary for a Service Counter Associate in San Antonio.

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.