Service Counter Associate

Welcome to Kroger, where we take pride in providing exceptional customer service and quality products to our valued customers. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Service Counter Associate. As a Service Counter Associate, you will have the opportunity to interact with our customers on a daily basis, providing assistance and ensuring their satisfaction with our services. If you have a passion for customer service and possess the necessary qualifications, we would love to have you on board! Read on to learn more about this exciting opportunity.

1. Greeting and welcoming customers as they enter the store.
2. Assisting customers with their inquiries and providing accurate information about products and services.
3. Ensuring timely and efficient service at the service counter.
4. Handling customer complaints and resolving them in a professional and courteous manner.
5. Maintaining a clean and organized service counter area.
6. Processing customer transactions accurately and efficiently.
7. Upselling and promoting special offers and products to customers.
8. Stocking and replenishing merchandise at the service counter.
9. Adhering to all store policies and procedures.
10. Collaborating with other team members to provide exceptional customer service.
11. Maintaining knowledge of current promotions, sales, and company policies.
12. Handling cash and credit card transactions with accuracy.
13. Communicating with management regarding any customer or operational issues.
14. Adhering to food safety and sanitation guidelines when handling food products.
15. Providing assistance to other departments as needed.

According to JobzMall, the average salary range for a Service Counter Associate in Nashville, TN, USA is between $25,000 to $35,000 per year. This may vary depending on factors such as experience, skills, and the specific company or industry the associate is working in.

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.