Sales Support Representative

We are looking for a motivated and passionate Sales Support Representative to join the team at L’Occitane En Provence in London! This position requires an individual who is self-motivated and organized with excellent communication skills and a customer service focus. The ideal candidate will have a strong interest in the beauty industry, a passion for providing outstanding customer service, and a commitment to learning and expanding their knowledge and skills. The successful candidate will have a minimum of two years’ experience in sales, customer service, or a related field, with a proven track record of success. If you are ready to take your career to the next level, then this is the perfect opportunity for you!

1. Provide outstanding customer service in order to meet and exceed customer expectations.
2. Develop and maintain relationships with customers and other stakeholders.
3. Respond to customer inquiries in a timely and professional manner.
4. Assist customers with product selection and product information.
5. Handle customer complaints in a courteous and professional manner.
6. Generate sales by providing product information and demonstrating product features.
7. Follow up on customer orders to ensure customer satisfaction.
8. Maintain up-to-date knowledge of products, services, and promotions.
9. Monitor inventory levels and restock shelves as needed.
10. Participate in promotional activities and events.

According to JobzMall, the average salary range for a Sales Support Representative in London, UK is between £19,500 and £25,500 per year. This range can vary depending on a number of factors, such as the company, experience, and qualifications of the individual.

L'Occitane en Provence, "the Occitan woman (in Provence)," commonly known as L'Occitane, is a French luxury retailer of body, face, hair, fragrances, and home products based in Manosque, France. Founded in 1976 by Olivier Baussan, with the purpose to create a company that celebrates and preserves the traditions of his native Provence. In 2010, the company became listed on the Hong Kong Stock Exchange.